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Some doctors are using public genAI chatbots in clinical decisions. Is it safe?
J.D. Power
Telehealth
J.D. Power: Consumer experience with telehealth a mixed bag
While consumers give telehealth high marks for convenience, overall experience is fairly mixed, according to a new report.
Paige Minemyer
Sep 26, 2024 7:00am
J.D. Power: MA beats commercial plans on consumer satisfaction
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Consumer satisfaction with mail-order pharmacies rises: survey
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J.D. Power: Gap widens between plans with best, worst experience
May 29, 2024 8:00am
Where payers are falling short in the digital member experience
Apr 9, 2024 5:05pm
There's a generational gap in telehealth satisfaction: survey
Sep 28, 2023 4:25pm
