Healthcare IT has moved beyond back-office infrastructure. Today, it sits at the center of how health systems confront clinician burnout, rising demand and the operational complexity shaping modern care. In this episode of Podnosis, Chad Dodd, vice president of product management at athenahealth , offers a pragmatic view of where technology can drive meaningful change and where broader industry forces still require systemic solutions.
Dodd discusses how AI-enabled tools are reshaping the clinical experience by reducing administrative burden, streamlining documentation and surfacing relevant insights at the point of care. From AI-generated summaries to Copilot-style interactions with patient data, these capabilities are changing how clinicians navigate information, unlocking more time for higher-value patient interactions.
But the larger opportunity extends beyond technology. It lies in the shift toward building with clinicians, not simply for them. By bringing physicians, engineers and data scientists into the development process, athenahealth is positioning health IT as a strategic enabler of simpler workflows, smarter automation and more sustainable care delivery. The result is a more grounded vision for AI in healthcare, one focused less on novelty and more on measurable impact.
The editorial staff had no role in this post's creation.