When Kenya was diagnosed with multiple sclerosis (MS), she was overwhelmed. As a busy person who was active with church and friends, she knew how to juggle a lot – but navigating a new chronic condition that affected her daily activities sparked uncertainty and fear.
When Kenya came to Accredo® Specialty Pharmacy, part of Evernorth Health Services, she found more than a pharmacy. Accredo became a trusted partner in her health journey.
As a specialty pharmacy, Accredo provides personalized care for patients with complex and chronic conditions. In addition to the needed medications to treat her MS, Accredo offers Kenya support and 24/7 access to specialty-trained clinicians who answer her questions and help ease concerns.
Accredo’s model of care is built on deep therapeutic expertise and a commitment to patient-centered service. With condition-specific Therapeutic Resource Centers, Accredo’s integrated approach combines a deep understanding of MS with digital tools, social worker support, and around-the-clock access to deliver comprehensive care.
Because Accredo’s team has specialized expertise in her condition, they can offer insights and guidance based on her individual needs.
“Accredo specialists and pharmacists stay up to date on my evolving complex medical history, and they take that into consideration with my care,” Kenya said. “That really makes me feel good, because I know I have someone that’s looking out for me.”
Accredo’s High-Touch, Personalized Specialty Care Model
The multidisciplinary care team at Accredo offers patients like Kenya access to experts with deep knowledge of complex and chronic health conditions beyond MS, including cancer, hepatitis C, HIV, bleeding disorders, and more.
Accredo’s clinical model surrounds patients with personalized, condition-focused support that includes:
- Specialty-trained pharmacists and pharmacy technicians
- Specialized field nurses providing care directly to patients in their homes
- Clinical care management programs to help patients use medications safely, reduce barriers to care, and support patients across their journey
- Access to patient care advocates who help patients navigate coverage and financial assistance options
Additionally, Accredo provides robust support to doctors, including a dedicated platform for them to easily track patient referrals, provide necessary documentation, and connect with an Accredo representative. Learn more about Accredo’s tools and resources for prescribers.
Caring for the Whole Person
Accredo makes it possible for Kenya to redirect her energy from MS to what matters most: her family, friends, and the activities that make her happy.
“MS is very tiresome, and managing my care while dealing with that can be hard from day to day,” Kenya said. “Accredo makes it very easy because that’s one less worry I have. I can have more time for me, to enjoy my life.”
Learn more about Accredo.