Dr. Ben Zaniello, chief medical officer at Best Buy Health, emphasizes the importance of member engagement and preventive care in addressing payer industry challenges. He highlights the need for payers to expand beyond traditional roles, focusing on building stronger relationships with members and leveraging data insights. Zaniello discusses Best Buy Health's efforts in enabling home-based care, including fall detection, remote monitoring, and social care support, which can improve access, reduce costs and deliver personalized experiences. The continued expansion of home-based care and remote monitoring is expected to be a key focus for payers and providers, with opportunities for greater collaboration.
Watch the interview to learn more.
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