MDLive filed a motion to dismiss a class-action lawsuit that claims the telehealth provider failed to maintain patient privacy, arguing that users knew their information was being shared with a third party.
Two weeks ago, MDLive user Joan Richards filed a class-action lawsuit claiming the company took continuous screenshots during the first 15 minutes of use while patients were entering their medical history. Richard alleged that information was shared with TestFairy, an Israel-based company contracted to identify bugs and track user experience, without the consent of app users. In a statement to FierceHealthcare, MDLive denied the allegations, adding that it had confirmed no evidence of a HIPAA breach.
Lawyers for MDLive argued that the claims were baseless, pointing to specific language within the user agreement that allows the company to share user information with companies contracted to improve the app's usability.