As healthcare costs rise and access challenges persist, health plans face growing pressure to engage members more effectively. Employers and plan sponsors expect their plans to play a critical role in that effort.
In this episode of “Podnosis,” Senior Writer Paige Minemyer talks with Dan Kueter, CEO of UnitedHealthcare Employer & Individual, about what employers are asking for in today’s commercial insurance market and how UnitedHealthcare is using digital tools, AI and more personalized benefit design to support member engagement.
Kueter also discusses the push for greater affordability, the role of consumer choice and where he sees the employer-sponsored insurance market heading as health plans look to bring more customization into the member experience.
To learn more about the topics in this episode:
- UnitedHealth Group spotlights AI investments as part of operational turnaround
- A look at how UnitedHealthcare is developing, deploying AI solutions
- UnitedHealthcare unveils direct-to-consumer tool to shop for health and wellness programs
- Claims for younger adults are on the rise: UnitedHealthcare, HAC study