It’s no secret that healthcare is complicated. Patients face escalating costs and significant complexity as they try to navigate their own health journeys.
That’s why CVS Health is making significant investments to improve the consumer experience and simplify patients’ interactions with the healthcare system. Amy Compton-Phillips, M.D., the company’s chief medical officer, joins senior writer Paige Minemyer to unpack initiatives such as CVS Health 100 and discuss what the ideal patient experience might look like.
To learn more about the topics in this episode: