UPMC Health Plan Launches Products on the Health Insurance Marketplace

PITTSBURGH, Oct. 1, 2013 /PRNewswire/ -- On October 1, 2013, UPMC Health Plan will offer a wide variety of health plans for individuals residing in western Pennsylvania through the newly created Health Insurance Marketplace. All of UPMC Health Plan's health insurance plans will offer a network of excellent community physicians and hospitals as well as the top-ranked UPMC physicians and UPMC hospitals, according to U.S. News & World Report.

"UPMC Health Plan is proud to offer high-quality plans that offer access to the best doctors and hospitals at affordable prices," said Diane P. Holder, President and CEO, UPMC Health Plan. "We listened to what consumers wanted, and they asked for plans that give them access to UPMC as well as the ability to obtain affordable, predictable out-of-pocket expenses. We are committed to offering long-term value for the region."

There are three things that most people need to look at when they buy a health insurance plan: the monthly premium; the doctors and hospitals included in the network; and the additional costs incurred when seeking care, such as copays, deductibles, and coinsurance.   

"Comparing plans can be confusing, and the plan with the lowest premium is not always the best value. It is important when consumers compare plans that they are smart shoppers. UPMC offers copays as low as $0 for PCP visits and no-cost options for medication to help people with chronic conditions," added Ms. Holder. "Because we know insurance choices can be confusing, we have staffed our UPMC Health Plan Connect Service and Sales Centers with experts who can help you understand your options."

UPMC Health Plan Connect Service and Sales Centers are conveniently located in six shopping malls through the Pittsburgh region and in Erie. The Centers are just another way UPMC Health Plan serves its members and prospective members. 

UPMC knows that customer satisfaction is extremely important. UPMC Health Plan's award-winning customer service is second to none and was recognized earlier this year by the International Customer Management Institute (ICMI) for having the "Best Customer Experience Program." Last year, ICMI named UPMC Health Plan's call center the Global Call Center of the Year. UPMC Health Plan's HMO and PPO plans are ranked number one in Pennsylvania by the National Committee for Quality Assurance and received the highest possible rating for customer experience.

For personalized service to help you make the best decision with your health care, visit UPMC Health Plan Connect Service and Sales Centers seven days a week at the following malls: Century III Mall, Millcreek (Erie), Monroeville Mall, The Mall at Robinson, Ross Park Mall, and South Hills Village. No appointment is needed to meet with a Health Care Concierge. You may also visit the website at www.upmchealthplan.com or call our friendly and helpful Health Care Concierge team
at 1-855-229-8762.

About UPMC Health Plan

UPMC Health Plan, the second-largest health insurer in western Pennsylvania, is owned by UPMC, an integrated global health enterprise. The integrated partner companies of the UPMC Insurance Services Division – which includes UPMC Health Plan, UPMC WorkPartners, LifeSolutions (EAP), UPMC for You (Medical Assistance), and Community Care Behavioral Health – offer a full range of group health insurance, Medicare, Special Needs, CHIP, Medical Assistance, behavioral health, employee assistance, and workers' compensation products and services to nearly 2.2 million members. Our local provider network includes UPMC as well as community providers, totaling more than 135 hospitals and more than 11,500 physicians throughout Pennsylvania and parts of Ohio, West Virginia, and Maryland. For more information, visit www.upmchealthplan.com.