Research and Markets: Guide to US Embedded Case Management

Research and Markets: Guide to US Embedded Case Management

<0> Research and MarketsLaura Wood, Senior Manager.U.S. Fax: 646-607-1907Fax (outside U.S.): +353-1-481-1716Sector: </0>

has announced the addition of the report to their offering.

Care coordination is at the core of value-based healthcare delivery models like the patient-centered medical home and the accountable care organization (ACO). Healthcare case managers embedded within the physician delivery system help to put a face on care coordination while reducing readmissions and improving quality of care for high-risk populations such as dual eligibles.

About half of healthcare organizations embed or co-locate case managers at points of care, according to 2012 market research by HIN.

The Guide to Embedded Case Management provides a primer on the development and implementation of a co-located case management effort, with advice on startup, launch and operations from Aetna, Bon Secours and CDPHP on their embedded case management programs and the benefits they have derived from on-site case management.

The program profiles delve into all aspects of the model from hiring, training, caseloads and IT for practice-based care coordinators to selecting practices for pilots to readying the primary care practice for a case manager's arrival. Answers to more than 60 critical FAQs are provided.

This guide also provides a complete set of 2012 benchmarks in embedded case management from 152 healthcare organizations.

Chapter 1: 2012 Benchmarks in Embedded Case Management

Chapter 2: Case Management in the Primary Care Practice

Chapter 3: Essentials of Embedded Case Management

Applying the best practices contained in the Guide to Embedded Case Management will strengthen the infrastructure required to support the industry shift from volume to value and from quality to quality.

Executive Summary

- Survey Highlights

Key Findings

Program Components

- Results and ROI from Embedded Case Management Programs

- Sampling of Most Effective Embedded CM Tool, Workflow or Protocol


Respondent Demographics

Using This Report

Responses by Sector

Respondents in Their Own Words

- Greatest Challenge of Embedded Case Management

- Greatest Benefit of Embedded Case Management

- Most Impactful Tool, Workflow or Process

- Outstanding Embedded Case Management Interventions

- Most Important Factor of Successful Embedded Case Management

- Most Important Contribution of the Embedded Case Manager

- Additional Comments


Q&A: How Aetna Redefines Case Management

Responses to Questions

Appendix A: 2012 Healthcare Case Management Survey Tool

About the Speaker

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