Health Net hit with most consumer complaints in Arizona

California-based Health Net boasts the lowest-cost insurance plans in Arizona, as well as the most consumer complaints, the Arizona Republic reported. Although Health Net dominated the market in Arizona, signing up two out of every three residents who enrolled in Affordable Care Act coverage, those consumers complained about narrow provider networks and long phone waits for customer service. In fact, consumers named Health Net in 89 of the 110 complaints filed with the Arizona Department of Insurance since marketplace coverage began Jan. 1. Consumers also complained about a lack of access to care, payments not properly credited and policy cancelations, the article noted. Article