NewYork-Presbyterian today is launching a digital health services initiative to enhance patient care and foster faster and easier interaction among physicians. It features a pilot program providing patients virtual visit via real-time video following initial triage and medical screening.
The NYP OnDemand tool suite is available via the hospital’s website and mobile apps. One app, Digital Second Opinion, allows patients to contact specialists from ColumbiaDoctors and Weill Cornell Medicine via a portal with no need for in-person appointments. Another app provides wider access to specialty care across the New York City region. A third app expected this fall, Digital Follow-Ups, offers virtual consult follow up in lieu of an in-office visit.
“At NewYork-Presbyterian, we are looking to redefine the intersection of technology and healthcare and our new digital health platform is our way of strengthening traditional telehealth services,” NYP President and CEO Steven Corwin said in an announcement. “Together with ColumbiaDoctors and Weill Cornell Medicine, we are using data and technology to provide the very best care and treatment outcomes for our patients--wherever they may be--as well as seamless peer-to-peer access for our physicians across the entire organization.”
Providers continue to embrace digital tools and services to boost care, streamline operations and save money. Kaiser Permanente, for instance, has built its own technology testing environment near Oakland, California, in which patients interact with emerging tools such as sleep monitors, fall detectors and in which it is developing new hardware and software offerings, including a smartphone-based treatment status tool.
NYP OnDemand, which builds on existing telehealth programs at NewYork-Presbyterian, represents a new healthcare experience for both patients and clinicians, according to the participating partners.