MA plans 'not maximizing' their potential, J.D. Power says by Leslie Small Monday, August 14, 2017 Medicare Advantage health plans are falling short on key opportunities to gain new members and improve customer satisfaction.
Medicaid managed care plans have high customer satisfaction by Leslie Small Wednesday, August 2, 2017 Customer satisfaction is higher among Medicaid managed care enrollees than for commercial health plan enrollees, according to J.D. Power.
Care coordination drives members’ satisfaction with health plans by Paige Minemyer Thursday, June 1, 2017 Health plan members are more satisfied with their insurance plans when providers coordinate their healthcare, according to a new report.
