Keyword: Thomas Dahlborg

When it comes to physician burnout, healthcare leaders must look in the mirror and realize that the systems they've created fuel the problem.

It's easy to see why nurses are burning out. The question is, what are healthcare leaders going to do about it?

Relationships in healthcare are essential to optimal care. And relationship-centered care is vital to honoring all those we serve.

Recently, I had an amazing coaching experience with an incredible nurse leader known as the “Hammer.”

Healthcare leaders must learn to create innovative healing models that bridge the gap between Western and traditional healing.

As they aim for patient-centered care, healthcare leaders must remember the Platinum Rule: Treat others the way they want to be treated.

Healthcare leaders must treat each of their frontline staff as the caregivers they are.

A new study adds further evidence to argument that financial incentives are not the answer to improving care, safety and experience for patients and families.

Do we really want a healthcare system driven by financial rewards rather than an enduring commitment to quality and safety?

Want a patient to act on recommendations or a physician practice or a large hospital system to achieve its mission? The answer is simple: Develop trust.