Keyword: Hawaii Pacific Health
To make its documentation system smarter, Hawaii Pacific Health hospitals decided to enlist front-line staff in a battle against “stupid stuff.”
Physicians knew what they are getting into. But added stressors they never counted on can lead to burnout.
These are the most important questions to ask patients and when to ask them.
Some organizations have established physician coaching programs to improve patient satisfaction scores.
Patient satisfaction levels drop when doctors deny patient requests for specialists, laboratory tests or certain medications, according to a new study.
The role of a physician coach is also to help doctors rediscover the power of connecting to patients, says Stephen Beeson, M.D.
Doctors can use a standardized checklist to improve the patient experience during office visits, a healthcare network in Hawaii discovered.