Keyword: Baystate Medical Center
Experts warn more work is needed to prove the link between communication-and-resolution programs and patient safety.
Patients say reviews are important when choosing a physician—but a new study finds commercial physician-rating websites are near useless in judging doctor care.
Emergency physicians are finding new ways to connect with patients, with some growing an audience by posting messages to Twitter.
Most Massachusetts hospitals were profitable last year, although some remain under financial pressure.
Further scrutiny isn’t moving the needle on medical errors in Massachusetts, where the rate of preventable errors grew 60 percent last year, according to The Boston Globe.