Technology is a healing supplement, not a solution

With March Madness right around the corner I decided to share a recent coaching experience as a metaphor for the current and potential future use of technology in healthcare.

In a recent article Stephen Wilkins, MPH, shared the critical importance of physicians developing relationship and trust with their patients and that there is no technology to replace this authentic human connection.

And yet, many leaders throughout the healthcare system continue to invest in technology to achieve improved patient engagement and outcomes rather than investing in systems change to optimize the healing encounter. >> Read the full Hospital Impact post

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