PerfectServe Clinician for Android Released, Facilitates Direct Physician-to-Physician Communication and Protects Caller I

KNOXVILLE, Tenn.--(BUSINESS WIRE)-- PerfectServe released its first Android application, enabling physicians to contact colleagues, protect their caller ID on patient calls, and view a complete history of their clinical communications.

PerfectServe Clinician for Android is available at no charge to doctors whose hospitals or private practices use the latest version of PerfectServe, the leading physician-based solution for clinical communications.

The Android application gives doctors another way — in addition to its iPhone application, voice and Web interfaces — to access PerfectServe’s network platform.

Nearly 20,000 physicians already use PerfectServe to customize their entire communications process according to their practice workflow and individual contact preferences.

With PerfectServe Clinician for Android, doctors can:

  • Contact colleagues directly without needing phone lists, directories or call schedules — it’s like having the medical staff or group practice in the palm of their hands.
  • Call patients with their privacy protected, since only the physicians’ office IDs will appear on caller ID.
  • View a history of inbound and outbound calls, voice and text messages and pages.

“This is our initial release for the Android, and we will be adding new capabilities, such as call schedule and contact preference management and the ability to change call routing based on status,” said Terry Edwards, chief executive officer of PerfectServe. “Our goal was to create an app for Android that facilitates more doctor-to-doctor communication.”

To view a demo and learn more about the PerfectServe Clinician for Android application, please visit http://www.perfectserve.com/hospital/features/android.html.

The PerfectServe system links hospitals and practices in 154 markets across the U.S. It facilitates fast, accurate and reliable communications because workflow rules, call schedules and contact preferences for every physician are built into the system. PerfectServe provides hospitals with a single network platform and directory to connect every medical staff member with easy access via voice, Web and mobile interfaces. This solution addresses a long neglected problem — the communication breakdowns that often occur when clinicians need to connect with on-call physicians. (For more on this topic, see “Connecting with Physicians: The Hospital Problem No One Talks About.”)

About PerfectServe

PerfectServe offers intelligent voice, online and mobile clinical communication solutions that route calls and messages to the right doctor, at the right time. It gives physicians complete control over their communications while enabling hospital clinicians and nurses to expedite and improve the coordination of care. Based in Knoxville, Tenn., PerfectServe processes more than 30 million clinical communication interactions each year involving nearly 20,000 physicians. For more information, visit www.perfectserve.com.



CONTACT:

PerfectServe
Kathleen Atkins, 865-212-5365
Marketing & PR Manager
[email protected]

KEYWORDS:   United States  North America  Tennessee

INDUSTRY KEYWORDS:   Technology  Data Management  Internet  Networks  Telecommunications  Practice Management  Health  Hospitals  Mobile/Wireless

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