MyHealthDirect Achieves HITRUST Certification, Demonstrating Commitment to Secure Patient Access

Coveted security distinction reflects MyHealthDirect’s dedication to protecting users’ information across the United States

MyHealthDirect Achieves HITRUST Certification, Demonstrating Commitment to Secure Patient Access

<0> MyHealthDirectAnthony Domine, 615-545-7244 </0>

MyHealthDirect is the first patient access solutions organization to achieve HITRUST’s HIPAA-compliant security certification. HITRUST certifies technology organizations through a multi-year evaluation process, ensuring they meet strict security, privacy and regulatory guidelines set forth in the Common Security Framework. As consumers and the healthcare industry continue to leverage cutting-edge technology to access and improve care, protection becomes paramount with HIPAA reporting 29 million patient records have been compromised since 2009. MyHealthDirect’s certification reflects the company’s dedication to securing patient information, with solutions currently enabling access for over 30 million patients.

“Our solutions assist providers in attracting and retaining patients, while optimizing their practices along the way,” said , MyHealthDirect’s CEO. “Ultimately, we help providers transform the patient experience outside the moment of care with consistent, exceptional processes and service. Securing and protecting patient data is central to our commitment.”

The Health Information Trust Alliance, otherwise known as HITRUST, which collaborates with healthcare technology and information security leaders, established what is known as the Common Security Framework (CSF) to combat security invasions.  helps organizations by providing effective frameworks to meet and manage the security requirements inherent in HIPAA, through a framework of prescriptive and scalable security controls.

“The Online Trust Alliance (OTA) estimated that in 2013 over 740 million online records were exposed, making it the worst year for data breaches ever,” said Scott Papador, MyHealthDirect CIO. “HITRUST certification demonstrates our ongoing commitment to providing a secure environment for patients and providers to access and interact with the healthcare system. As the number of patients we serve with appointment scheduling, reminders and other access services continues to sky rocket, our commitment to security becomes even more critical.”

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For more information on HITRUST, please visit