Innosight Institute Releases Study on Innovations that Drive Successful Integrated Health Systems

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)-- Innosight Institute – a non-profit think tank focused on health care and co-founded by innovation expert Professor Clayton Christensen of Harvard Business School – today released research identifying the critical factors that drive successful integrated health systems, as outlined in the paper “Disruptive Innovation in Integrated Care Delivery Systems.”

The findings are a culmination of more than one year of research on seven different organizations, a project funded by the Robert Wood Johnson Foundation’s Pioneer Portfolio.

“Select integrated health systems have outpaced their peers across nearly all quality and cost measures,” said Dr. Jason Hwang, an internal medicine physician and executive director of health care at Innosight Institute. “Identifying their success factors is a crucial step forward in ensuring that similar organizations can be cultivated elsewhere and that one day every American will be able to access high-quality, affordable care.”

Major observations and findings include:

  • Successful innovations that may be incorporated into today’s ongoing integration efforts, including mergers, accountable care organizations, and virtual assemblages being formed to participate in bundled payment programs and pay-for-performance contracts;
  • The importance of expanding the scopes of practice of various clinical staff, including nurse practitioners and physician assistants, to ensure access to quality care through disruptive delivery models;
  • Best practices in the use of electronic health records and health IT that should be implemented across all health systems as stimulus funds promote their widespread adoption.

The paper summarizes key findings from Innosight Institute’s individual case studies on HealthPartners, Lancaster General Health, Presbyterian Healthcare Services, Group Health Cooperative, Grand Valley Health Plan, Sentara Healthcare and Baystate Health (forthcoming). Click here to access the individual studies.

About Innosight Institute

Innosight Institute is a 501(c)(3) not-for-profit think tank whose mission is to apply Harvard Business School Professor Clayton Christensen’s theories of disruptive innovation to develop and promote solutions to the most vexing problems in the social sector.


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