Halamka: ACO success depends on EHRs, decision support

Universal adoption of electronic health records and decision-support services are among five priorities imperative to successful accountable care organizations, Beth Israel Deaconess Medical Center CIO John Halamka says in a recent blog post. Regarding the latter, Halamka thinks that all members of a care team should have "decision support inside their electronic record based on enterprise set rules." He also says that personal health records--which BIDMC has offered since 1999--should be readily available for any patient who wants one to help patients and their families engage in their own care. Post

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3 Keys to the Future of CX in Healthcare

Cut to the chase with this quick-read outlining 3 consumer experience (CX) strategies payers can start using immediately to fuel better outcomes and drive more value in 2021.