Commonwealth Care Open Enrollment Underway

Network Health participating in open enrollment, offering members access to high-quality, affordable health care

Commonwealth Care Open Enrollment Underway

<0> Network HealthBrigitte Walsh, 781-393-3055Manager, Corporate Marketing and Media Relations </0>

Network Health, a nonprofit health plan that provides access to comprehensive health coverage for more than 215,000 Massachusetts residents, announced today that Commonwealth Care open enrollment has begun. From June 3 – 21, 2013, Commonwealth Care members can change their health plan to any Commonwealth Care-administering plan in their areas, including Network Health, which is available nearly statewide. Members already enrolled in Network Health do not have to do anything to stay in their current plan.

,the health plan’s Commonwealth Care product, gives access to high-quality health care with low or no premiums to eligible Massachusetts residents age 19 or older who do not have access to subsidized health insurance, including employer-sponsored health insurance. To qualify, members must earn at or below 300% of the federal poverty level, which effective through December 31, 2013 is up to $34,476 a year for an individual or up to $70,656 a year for a family of four.

“We are excited for the opportunity to share information about our great benefits and services with Commonwealth Care members during open enrollment, while they are choosing a health plan to best fits their needs,” said Christina Severin, president. “Network Health remains committed to providing all our members with access to the high-quality health care they deserve, at a price they can afford.”

With all members have access to services from over 20,000 primary care providers and specialists, and in-house medical, mental health, and pharmacy professionals who work together to coordinate care. Plans also include help with nonmedical needs and resources. Additionally, members have access to great EXTRAS, including Weight Watchers discounts, $75 back on fitness activities, $150 back on acupuncture services, and a $55 health rewards gift card for getting a yearly checkup.

For managing care around the clock, members have access to a free 24/7 NurseLine and a user-friendly website hosted both in English and Spanish, . Once online, members can order ID cards, change their primary care provider, use interactive tools like “Find a Doctor, Hospital, or Pharmacy,” and get up-to-date health information. Network Health also has friendly customer care specialists who can help over the phone in more than 170 languages.

According to Network Health’s member satisfaction survey, 92% of members were either satisfied or very satisfied with their health plan in 2012. In the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, 82.5% of members rated their satisfaction with an 8 or above, on a scale of 0 to 10. This score was significantly greater than the Public Report benchmark summary rating, placing Network Health in the 97th percentile nationwide.

For more information on Network Health or help with enrollment, please call 888-257-1985 or visit .

Since 1997, Network Health has provided access to high-quality health care for Massachusetts residents with low and moderate incomes. Network Health is a nonprofit, comprehensive health plan serving members through (MassHealth), (Commonwealth Care), (Medical Security Program), and (an individual and small-group plan).

To improve the health and well-being of its more than 215,000 members and their diverse communities, Network Health offers fully integrated, in-house care management, providing a team of medical, behavioral health, social care, and pharmacy professionals who coordinate member care.

Network Health earned the National Committee for Quality Assurance’s (NCQA) “Excellent” Health Plan Accreditation status, NCQA’s highest accreditation rating, for its plan. In 2012, NCQA’s Health Insurance Plan Rankings ranked Network Health as the third highest Medicaid Health Plan in the United States. Since 2010, Network Health has ranked among the top 10 Medicaid health plans nationally, according to NCQA’s Health Insurance Plan Rankings — Medicaid. Network Health is among 10 health plans nationally and the first health plan in New England to earn the NCQA Multicultural Health Care Distinction. Additionally, Network Health is nationally recognized for its innovative programs; it won the Dorland Health Case In Point Platinum Award for “Best Integrated Case Management Team” in 2012 and “Best Overall Case/Care Management Program” in 2010. Network Health is also recognized for its top leadership team among health plans nationwide by HealthLeaders Media.

Network Health became a subsidiary of Tufts Health Plan in 2011. Tufts Health Plan is a nonprofit organization nationally recognized for its commitment to providing innovative, high-quality health care coverage to its more than 999,000 members. For 2012 – 2013, its HMO and POS programs are ranked second in the nation according to NCQA’s Health Insurance Plan Rankings — Private, and its Medicare Preferred HMO received a 4.5 star rating from the Center for Medicare and Medicaid Services (CMS) for 2013. With headquarters in Massachusetts, Tufts Health Plan also serves members in Rhode Island. For more information visit .

For more information about Network Health, call or visit . Follow Network Health on and @_NetworkHealth on .

To learn about health plan options, Massachusetts residents can call the Health Connector at 877-636-4654 (TTY: 877-623-7773), Monday through Friday, from 8:30 a.m. to 5 p.m., or visit ; call MassHealth at 800-841-2900 (TTY: 800-497-4648), Monday through Friday, from 8 a.m. to 5 p.m., or visit ; or call the Medical Security Program at 800-908-8801, Monday through Friday, from 8:30 a.m. to 4:30 p.m., or visit .

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