Makes New Services Available to Member Hospitals
NASHVILLE, Tenn.--(BUSINESS WIRE)-- AHA Services, Inc. (AHASI), a subsidiary of the Arkansas Hospital Association (AHA), announces nTelagent, Inc. as an endorsed provider of financial and reimbursement services.
“Part of our mission at AHASI is to identify best-in-class solutions for our member hospitals,” says Tina Creel, vice president of AHASI. “For those facilities seeking to streamline point-of-service processes and adjust to today’s payment landscape, nTelagent offers a proven solution.”
nTelagent’s services allow participating members of the AHA to leverage the company’s total point-of-service package to increase collections, decrease bad debt and better communicate with their patients regarding financial matters on the front end.
Similar to applications used in the retail industry at the point of sale, nTelagent's web-based, automated Retail Application for Healthcare guides patient access staff through each patient encounter via real-time, customized scripts.
In minutes, registrars using nTelagent validate the patient’s address, verify insurance, determine estimated total and approved charges, and follow online scripts for discounts, payment terms and patient collections – all at point of service and within a single, integrated system.
Continuing to meet its clients’ needs to maximize the bottom line in a difficult and ever-challenging market, nTelagent plans the addition of medical necessity screening as an optional module beginning in the fourth quarter of 2011.
nTelagent allows hospitals to settle all patient accounts – insured, uninsured and those qualifying for financial assistance – on the front end.
Hospitals using nTelagent increase cash, upfront and overall; decrease bad debt and AR days; reduce denials, returned mail and collection fees; identify capacity to pay and financial assistance; set up payment terms for increased ongoing collections; and improve registrar workflow and patient satisfaction.
“We’re honored to be an AHASI-endorsed vendor, and look forward to working with Arkansas hospitals. The nTelagent system can dramatically improve a facility’s bottom line, allowing hospitals and other providers to focus on what matters most – providing high-quality care and service to their communities,” said Earl Winter, nTelagent CEO.
About nTelagent, Inc.
nTelagent’s total point-of-service solution, the Retail Application for Healthcare, guides patient access staff through each patient encounter via real-time, customized scripts. From insurance verification to payment processing, registration is fast, simple and accurate for all patients: insured, uninsured and those qualifying for financial assistance. nTelagent’s clients increase upfront cash and cash on hand, reduce AR days and bad debt, reduce or eliminate back-end denials, and follow consistent practices on all registrations with just one system – for a fraction of the cost as compared to disparate systems. Online: www.ntelagent.com
About AHA Services, Inc.
AHA Services, Inc. (AHASI), a wholly owned subsidiary of the Arkansas Hospital Association, was incorporated in 1985 to provide additional programs and services for AHA members without jeopardizing the association’s tax-exempt status. In response to changing client needs, AHASI is constantly expanding its scope of services. There is no cost to member hospitals for these services. When you tap into services and offers provided by AHASI-endorsed companies, you support the AHA as well. AHASI contributes a portion of its profit toward the funding of AHA operating expenses and activities during each fiscal year. AHASI’s financial assistance to AHA helps lower AHA dues. AHA encourages its member hospitals to take advantage, wherever practical, of the lower prices and valuable benefits offered by AHASI’s service providers. Online: www.ahaservicesinc.com
Laura Campbell, 615-579-6599
KEYWORDS: United States North America Arkansas Tennessee
INDUSTRY KEYWORDS: Technology Data Management Software Other Technology Practice Management Health Hospitals Professional Services Accounting Human Resources Insurance Other Professional Services Retail Other Retail General Health