Healthcare leaders who aspire to be the best they can be may want to turn to unexpected sources for inspiration: chess and the National Basketball Association.
That's the advice of Darrell Moore, CEO of Parkridge Health System in Chattanooga, Tennessee, who will retire from the organization in December after a 40-year career as a health executive.
During his tenure at Parkridge, which includes the 275-bed Parkridge Medical Center and the 128-bed Parkridge East Hospital, Moore has focused on improving the patient experience from the first impression and expanding care offerings across the system, according to the article. Under his watch, Parkridge has begun a renovation of its main hospital and expanded its pediatric, behavioral health and oncology offerings.
The system, which is owned by for-profit hospital chain HCA, has also expanded its outpatient care services--in line with a growing hospital trend--and navigated technological advances, like the rise of surgical robots, according to the article.
Moore said the key is to collaborate with and include staff at all levels in major decisions, according to the newspaper. This also applies to patient care, as he believes hospitals must be in touch with patients after discharge to ensure they’re following instructions carefully, and that they must work with primary care providers and specialists to ensure the best possible post-discharge outcomes.