Nearly 3,000 CDS Solution Users Rate Zynx Health as the Leader in Client Experience and Customer Satisfaction
LOS ANGELES, Aug. 20, 2012 /PRNewswire/ -- Zynx Health, the market leader in providing evidence-based clinical decision support (CDS) solutions to measurably improve patient outcomes and lower costs, announced that it has been ranked the leading CDS solution vendor overall by Black Book Rankings for client experience and customer satisfaction. Zynx Health was selected based on a Black Book Rankings survey of 2,808 CDS users, the largest survey of CDS vendors to date, who examined 42 vendors across 18 operational excellence key performance indicators (KPIs). Zynx Health was ranked No. 1 in 12 of the 18 KPIs and a close second in all others.
A recent study by Black Book estimates that standardizing care by implementing evidence-based CDS into the clinical workflow via the electronic health record (EHR) may help save more than $35 billion annually. In its survey of nearly 3,000 CDS users (consisting of physicians, hospital quality officers, IT/clinical informatics staff, nurses, radiologists, pharmacists, and ancillary staff), Black Book found that the compelling reason for healthcare organizations to purchase CDS solutions in 2012 is for support in accountable care and payment reform. Organizations that will become Accountable Care Organizations (ACOs) and assume financial risk will require a CDS solution to maximize shared savings.
Zynx Health attributes its commitment to improving patient care by placing great importance in supporting organizations in becoming ACOs as having contributed to its top placement in the Black Book Rankings. A total of 70 percent of users surveyed listed ACO development as the top reason for high CDS systems satisfaction and Zynx Health received the top KPI score for accountable care support. Zynx Health provides evidence-based, customizable CDS solutions that help users standardize patient care, measurably improve outcomes, maximize reimbursement, and significantly lower costs.
"We are honored to be ranked No. 1 among 42 CDS solution vendors overall," says Scott Weingarten, MD, MPH, president and CEO of Zynx Health. "In addition, we are pleased that we ranked first among the 42 CDS vendors in accountable care, as creating CDS solutions to enable organizations to succeed in an era of payment reform has been a very high priority for Zynx Health during the past few years."
Zynx Health has set the standard for reliable technology, comprehensive and unbiased content, personalized customer support, and ease of use for implementing evidence-based CDS across the care continuum.
About Zynx Health
Zynx Health, a subsidiary of Hearst Corporation, is the market leader in providing evidence-based clinical decision support solutions that help healthcare organizations measurably improve patient outcomes, enhance safety, and lower costs.
Thousands of hospital organizations and providers "dare to be better" with Zynx Health's rigorously developed and maintained evidence-based clinical content, patented technology, and tailored services to drive clinical improvements at the point of care. With Zynx Health, healthcare organizations exceed industry demands for performing under value-based reimbursement models to improve care at lower costs.
Zynx Health partners with healthcare organizations to continuously and measurably improve care every day, for every patient, every time.
Maria Paz Ramirez
Marketing Communications Manager, Zynx Health
Schwartz MSL for Zynx Health
SOURCE Zynx Health