WebPT Improves Practice Efficiency and Boosts Bottom Line with Appointment Reminder Software

Physical Therapy Clinics Can Now Automatically Remind Patients of Appointments, Home Exercises and More

PHOENIX--(BUSINESS WIRE)-- WebPT, the fastest growing Electronic Medical Record (EMR) system for physical therapists, announced today the addition of automated appointment reminders to reduce missed patient appointments and lost revenue. Plagued by patient “no-shows” and last minute rescheduling, physical therapists often lose productivity and an estimated 20 percent of anticipated revenue by having unexpected gaps in their schedules. The new WebPT Appointment Reminders feature will keep more appointments on track and increase overall clinic efficiency.

With the Appointment Reminders feature, part of WebPT’s Front Office product, customers have been able to reduce the number of missed appointments by 10 percent or more. WebPT customers who use the Front Office product now have the ability to send automated reminders via email, voice messaging or text. The reminder feature is seamlessly integrated with WebPT’s Scheduling Module and can be configured to the patient's or clinic's preference of communication.

“Unexpected cancellations and no-shows don’t just cause scheduling nightmares for PTs, they lead to more administrative work for the clinic and lead to significant revenue loss,” says Heidi Jannenga, PT, ATC, co-founder and executive vice president of operations for WebPT. “Reducing missed appointments is not only important to the productivity of the practice, but it is also critical to the health and progress of the patient’s treatment. Physical therapy is a long process and every appointment matters.”

In addition to the appointment reminders, PTs will also be able to remind patients of required exercises and other at-home activities that are crucial to their therapy. After a call is placed, an update will automatically be added to the status of the patient’s appointment. Appointment Reminders can benefit all size practices by reducing the amount of time it takes front office staff to confirm and remind patients of their appointments, creating a more efficient way of scheduling.

Properly managing the schedule is one of the most important tasks in running a successful practice. The addition of Appointment Reminders not only improves the everyday scheduling process by decreasing lost appointments, it also increases front office productivity. Appointment Reminders will help PTs stay on schedule, resulting in a better managed and more focused therapy session with their patients. More information on WebPT Appointment Reminders can be found at http://www.webpt.com/features/scheduling.

About WebPT

WebPT, Inc. is the fastest growing Web-based EMR for Physical Therapists. It is the easiest, most affordable, and most complete solution for private practice physical therapy clinics on the market today. WebPT ensures compliance, security, and efficiency while providing a truly mobile solution that meets the needs of today’s PT. More information can be found at http://www.webpt.com.

Follow WebPT on Twitter: twitter.com/webpt


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INDUSTRY KEYWORDS:   Technology  Data Management  Internet  Software  Practice Management  Health  Hospitals  General Health  Physical Therapy