If you want them to make them happier, give nurses better pay, boost staffing levels and show them some appreciation. These are some of the key conclusions drawn by a new study published by healthcare industry measurement consultant Press Ganey Associates.
Researchers concluded that addressing these issues is critical to keeping nurses, who have the lowest satisfaction rates of any hospital employees. Not only that, taking action on these issues typically a ripple effect on overall hospital satisfaction ratings, as patients tend to rank hospitals lower that have higher vacancy rates, Press Ganey says.
To conduct their study, researchers looked at the experiences of 193,000 hospital employees at 370 hospitals, including nurses, technicians and administrative staffers, to examine factors that impact employee satisfaction at hospitals.
To learn more about the study:
- read this Press Ganey press release
- read the Press Ganey report
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