SPOTLIGHT: Working with informed patients

At some point, most doctors to deal with know-it-all patients who actively seek to inform themselves about their health issues and aren't afraid to question their physician's decisions. When physicians are willing to open a dialogue with patients, patients often experience better doctor-patient communication. But despite some people's willingness to do what it takes to learn about their health (an encouraging sign for supporters of CDHP), it's important to note that the information patients receive isn't always accurate, particularly if found on the Web. It's up to the doctor to help patients interpret this information and work together to choose the best course of action. Article