The California Healthcare Foundation releases two key reports on consumer healthcare technology. In the first, Health Care Cost Comparison Tools: A Market Under Construction, Forrester Research assesses the state of the tools currently available for healthcare and finds them rather lacking. It may be a little early to get worried, though. Employer demand and pressure from the consumer is creating tremendous incentives for firms to innovate and quickly. Forrester interviews health plans and vendors for their views on what needs to be done to foster innovation and improve the next generation of tools.
- see this report from CHCF
PLUS: A second report, Consumers in Health Care: Creating Decision-Support Tools That Work, by Schaller Consulting, examines barriers that often make tools less effective and offers suggestions to improve them. Article