Practice Fusion Awarded as No. 1 EHR in Customer Satisfaction

Free, web-based EHR is named top vendor for customer satisfaction among primary care specialties by an independent survey of 30,000 ambulatory medical providers

SAN FRANCISCO, Jan. 19, 2011 /PRNewswire/ -- Practice Fusion has been awarded as the No. 1 EHR vendor in customer satisfaction for primary care specialties by Brown-Wilson's annual Black Book Rankings.  The free, web-based Electronic Health Record (EHR) system earned top marks across criteria including overall performance, innovation, reliability, security and best of breed technology.  Practice Fusion is the fastest growing EHR community in the US with 65,000 users serving 7 million patients.  


Practice Fusion earned top EHR awards for General Practice, Family Practice, and Geriatric specialties over vendors NextGen, Greenway, eClinicalWorks and Allscripts.  The free EHR also received 31 #1 recognitions across 18 different scoring criteria for each of the four specialties, more top honors than any other EHR vendor, including:

  • No. 1 for Vendor Overall Preference/Vertical Industry Recommendations (GP, FP, Pediatrics, Geriatrics)
  • No. 1 for Breadth of Offerings, Client Types, Delivery Excellence (GP, FP, Geriatrics)
  • No. 1 Reliability (GP, FP, Pediatrics, Geriatrics)
  • No. 1 for Data Security and Backup Services (GP, FP, Pediatrics, Geriatrics)
  • No. 1 for Support and Customer Care (GP, FP, Geriatrics)
  • No. 1 For Best of Breed Technology and Process Improvement (GP, FP, Geriatrics)

"This report proves that a free EHR absolutely can be the best EHR on the market. To be ranked No. 1 is an incredible honor and reflects the strength of our community and our team," said Ryan Howard, CEO of Practice Fusion. "Now, there is conclusively no reason for a doctor to pay tens of thousands of dollars for an EHR system when they can get the highest levels of customer satisfaction from Practice Fusion absolutely free."

In the three years since the launch of the free, web-based EHR system, Practice Fusion has grown to become a leading force in the health IT sector. The company is focused on delivering easy-to-use technology to medical providers in small and mid-sized practices across the country, especially among primary care specialties. Practice Fusion's EHR system includes charting, scheduling, e-prescribing, lab integrations and other key features to replace paper processes in the medical practice.

Practice Fusion's Electronic Health Record system is available free to any medical provider in the country with no installation or downtime required. Medical providers can sign-up for Practice Fusion online at in less than five minutes.

For additional insight on Practice Fusion’s ratings or to speak with a medical professional using the free EHR, please email [email protected].  The complete Family Practice EMR Software Vendors Report is available free through Practice Fusion. The other primary care specialty reports and the Black Book Rankings Top Primary Care Ambulatory EMR Software Vendors Buyers Report are available for purchase on

About Practice Fusion

Practice Fusion provides a free, web-based Electronic Health Record (EHR) system to primary care physicians. With charting, scheduling, e-prescribing, billing, lab integrations, referral letters, unlimited support and a Personal Health Record for patients, Practice Fusion's EHR addresses the complex needs of today's healthcare providers and disrupts the health IT status quo. Practice Fusion is the fastest growing EHR community in the country with more than 65,000 users serving 7 million patients. Physicians voted Practice Fusion as the No. 1 EHR in customer satisfaction for primary care in 2011 in Brown-Wilson's Black Book Rankings.  For more information about Practice Fusion, please visit

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SOURCE Practice Fusion