New UnitedHealth Group Report: High-Quality Care Can Be 14 Percent More Affordable on Average, but with Significant Local Variations
UnitedHealth GroupTyler Mason, 714-299-5730
A new report from UnitedHealth Group’s (NYSE: UNH) Center for Health Reform & Modernization evaluating care quality and medical costs among physicians across the country reveals that high-quality medical care can be about 14 percent more affordable on average, though there are significant local variations.
The report sheds new light on the opportunity to improve quality and efficiency in U.S. health care, and recommends four practical strategies for accelerating care provider payment reform to improve patient care.
The report, published in the special September issue of on payment reform and health care delivery, examines care quality and medical costs for episodes of care using data from nearly 250,000 U.S. physicians serving commercially insured patients nationwide. Previous research has focused mostly on Medicare; this may be the first such study to provide detailed representative national and regional data on variations in the quality and efficiency of care experienced by 175 million people with employer-sponsored and individual health care coverage.
The study finds that episode costs for a set of major medical procedures vary about 2.5-times, and episode costs for common chronic conditions vary about 15-fold. The study finds that, among physicians meeting quality benchmarks, there is essentially no correlation between average costs and the measured level of care quality across markets, suggesting that higher-cost areas do not necessarily provide higher-quality care.
It also shows that episode costs for physicians who earn both quality and cost-efficiency designations are, on average, about 14 percent lower than costs for other physicians across all of the specialties included in the assessment program. This suggests that changing incentives through payment reforms could help improve performance. (The designations are based on the UnitedHealth Premium® Physician Designation Program, which recognizes physicians that meet or exceed quality of care and cost-efficiency standards.)
“This research shows that for families across the nation, high-quality care can indeed be more affordable care,” said Simon Stevens, chairman of the UnitedHealth Center for Health Reform & Modernization, executive vice president of UnitedHealth Group and one of the report’s co-authors. “But these results underline the urgent need for effective new payment incentives, combined with appropriate support for dedicated care professionals, if the country is to capitalize on the scale of the improvement opportunity this research reveals.”
The article, “Wide Variation in Episode Costs Within a Commercially Insured Population Highlights Potential to Improve the Efficiency of Care,” is co-authored by Philip Ellis, Lewis Sandy, Aaron Larson and Simon Stevens, all of the UnitedHealth Center for Health Reform & Modernization. To read the full report, go to: .
The study focuses on a set of common chronic conditions (, asthma, diabetes, hypertension) and major medical procedures (, cardiac catheterization, arthroscopic knee surgery, vaginal delivery). Data for this study are derived from the UnitedHealth Premium® Physician Designation Program, which involves nearly 250,000 U.S. physicians, operates in 41 states and covers 21 different medical specialties – including primary care, cardiology and orthopedics – which together account for more than 60 percent of the medical spending covered by UnitedHealthcare’s employer plans.
Under this program, quality is assessed using more than 300 measures including those endorsed by the National Quality Forum and the National Committee for Quality Assurance (NCQA), and others developed by medical specialty societies and expert physician panels. The UnitedHealth Premium® Designation program has been accredited under the NCQA’s Physician and Hospital Quality program and is aligned with Consumer Purchaser Disclosure Project standards. Efficiency is measured using actual medical costs, grouped into episodes of care, which are then compared with average costs for the same severity-adjusted episode delivered by other physicians in the local area.
The study findings have implications for a wide range of payment reform initiatives, including primary care medical homes seeking to coordinate their patients’ care more effectively and incentivize quality and efficiency; accountable care organizations that take additional responsibility for the quality and total costs of care and for population health; and episode-based payment approaches, which is a model that pays for an entire course of treatment, rather than using the “fee-for-service” approach.
UnitedHealth Group is a national leader in testing and scaling these innovative care provider payment models. Drawing on this ‘real-world’ experience, the article concludes with four practical improvement strategies to accelerate payment reforms that will address the cost and quality opportunity:
The Center assesses and develops innovative policies and practical solutions for the health care challenges facing the nation. Drawing on UnitedHealth Group’s internal expertise and extensive external partnerships, its published work is available at
UnitedHealth Group (NYSE: UNH) is a diversified health and well-being company dedicated to helping people live healthier lives and making health care work better. With headquarters in Minnetonka, Minn., UnitedHealth Group offers a broad spectrum of products and services through two distinct platforms: UnitedHealthcare, which provides health care coverage and benefits services; and Optum, which provides information and technology-enabled health services. Through its businesses, UnitedHealth Group serves more than 75 million people worldwide. Visit for more information.