NaviNet Holds Inaugural Chief Medical Officer (CMO) Advisory Board Meeting During the 2011 NaviNet Healthcare Forum: Raisi

Renowned Scholar and Healthcare Policy Advisor David Blumenthal, M.D., MPP, Addresses Group

BOSTON--(BUSINESS WIRE)-- NaviNet, America’s largest real-time healthcare communications network, serving more than 120 million members, hosted its annual NaviNet Healthcare Forum this week at The Ritz-Carlton, Amelia Island. The 2011 NaviNet Healthcare Forum: Raising the Standard brings together leading health plan providers and thought leaders from around the country to discuss industry trends and challenges and to share best practices and insights.

In conjunction with the 2011 NaviNet Healthcare Forum, the company held the inaugural NaviNet Chief Medical Officer (CMO) Advisory Board meeting today. Comprising healthcare executives and clinical leaders, the NaviNet CMO Advisory Board members represent health plans and organizations serving both the payer and provider markets.

The two-day agenda featured a keynote, “Health Information Exchange: The Next Frontier,” by renowned scholar and healthcare policy advisor David Blumenthal, M.D., MPP, the Samuel O. Thier Professor of Medicine and Professor of Health Care Policy at Massachusetts General Hospital/Partners HealthCare System and Harvard Medical School. Until April 7, 2011, Dr. Blumenthal served as the National Coordinator for Health Information Technology under President Barack Obama. He challenged the Forum members to develop a healthcare system that will serve every constituent of the healthcare ecosystem from the researchers to the providers and payers to the financial community. He pointed out that systemic change is happening in other parts of the world and that the United States needs to answer the call to action.

NaviNet also hosted an interactive panel discussion on the impact of innovation and adoption of health information technology featuring NaviNet customers and industry leaders, including Dr. Peter Tippett, vice president of Verizon Connected Healthcare Solutions. Dr. Tippett, board-certified in internal medicine, is vice president of Verizon Connected Healthcare Solutions, the company’s practice group that is helping enable the evolving healthcare ecosystem through the adoption of health information technology. Dr. Tippett has been a long-time proponent of health IT as a means to transform the delivery of patient care, accelerate innovation, better manage costs, enhance access to medical care, and provide health data privacy.

Customer panelists included Jay Eisenstock, Head of Provider eSolutions, Aetna; Joan Jennerjahn, Vice President, Independence Blue Cross (IBC); Augusta Kairys, Vice President, Provider Technology and Strategic Partnerships, Highmark Inc.; and Paul Keyes, e-Service Product Manager, Cigna. The customers highlighted their experiences using the NaviNet solution set to reach providers in innovative ways and presented cutting-edge examples of customer connectivity.

Aetna has a strong commitment to conducting business with providers electronically and uses NaviNet to reach its nationwide networks. Highmark uses the NaviNet payer portal as its exclusive channel for non-telephone provider interaction. Eligibility and benefits lookup, claims status inquiry, member liability determination, and procedure and diagnosis code lookup are some examples of the more than 40 communication workflows live on NaviNet for Highmark. IBC and NaviNet have partnered on advanced capabilities for ten years; the latest is a shared strategy to ensure providers are well positioned to meet federal mandates using NaviNet PM (Practice Management). Cigna offers providers an advanced electronic authorization capability, in addition to making the fundamental data inquiries available to its national network.

NaviNet honored Independence Blue Cross at the conference for ten years of mutually rewarding partnership in continually leveraging new capabilities to help healthcare professionals make their offices more efficient and deliver better patient care. Joan Jennerjahn accepted the award on behalf of IBC from Brad Waugh, president and CEO of NaviNet.

NaviNet executives S. Michael Ross, M.D., MHA, Chief Medical Officer, and David Kates, Senior Vice President of Product Management and Clinical Strategy, examined the state of the healthcare industry and challenges associated with fragmented care. They outlined the concept of patient-centered medical home (PCMH) and discussed the use of new strategies and technology to help providers gain a complete view of a patient’s health and care.

“We at NaviNet are delighted to host this exceptional group of healthcare executives and thought leaders,” said Brad Waugh. “Dr. David Blumenthal has challenged us to work together to unravel one of the most important and complex issues facing our country today. Sharing valuable perspectives like we are doing here at the 2011 NaviNet Healthcare Forum enables healthcare industry peers and thought leaders to work together to improve the quality of care, enhance the efficacy of care delivery, and elevate the technological, operational and clinical standards of care in the United States.”

About NaviNet

NaviNet, America’s largest real-time healthcare communications network, securely links leading health plans, industry partners and the government to hundreds of thousands of physicians, clinicians and other healthcare professionals. More than 70 percent of the nation’s physicians are enrolled in the NaviNet Network, which touches 121 million covered lives. NaviNet’s solutions and services for unified patient information management (UPIM) address the full lifecycle of healthcare data management by providing single-source access to patient-centric administrative, financial and clinical information to reduce costs, increase efficiencies and improve quality of care. The NaviNet solution suite includes NaviNet Insurer Connect, NaviNet PM, NaviNet EMR, NaviNet Mobile Connect and NaviNet Medicare Connect. For more information, or to sign up for NaviNet, please visit or call 617-715-6000 or 800-805-7569. Connect with us on our blog, Twitter, Facebook and LinkedIn.


NaviNet, Inc.
Laura McCaughey, 617-715-6431
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