McKesson to Help South Miami Criticare Improve Revenue Management and Drive Expansion

Practice touts McKesson’s operational expertise and proactive approach to emergency department billing and coding

ATLANTA--(BUSINESS WIRE)-- In the fast-paced world of emergency medicine, the first goal of physicians is to remain focused on the patient’s urgent care needs. Physicians shouldn’t have to worry about whether they are being accurately reimbursed for the services they provide. To help address reimbursement challenges and optimize its financial operations, South Miami Criticare has chosen McKesson to provide emergency department billing, coding and reporting services.

As an independent emergency medicine practice affiliated with Baptist South Miami Hospital, South Miami Criticare’s management sought a billing partner that could provide enhanced documentation, improved cash flow, and the data reporting and insight needed to make strategic business decisions. From the very beginning, McKesson’s approach has been swift and comprehensive. McKesson is providing an experienced staff who assist the practice with ensuring its billing and coding work is completed accurately. At the same time, a proprietary analytical tool now compares South Miami’s performance to other specialty groups to enable the practice to more accurately set benchmarks. Armed with this information, the practice can identify and address deficiencies as well as optimize reimbursement.

“In McKesson, we found a partner to help us better manage our financial operations as we move into new ventures in South Florida,” said Dr. John Braden, medical director of South Miami Criticare, which has provided staffing for South Miami Hospital for 12 years. “The Revenue Management Solutions team has a wealth of experience, and since they are as forward-thinking as we are, it’s a great fit.”

“Our team of experts is dedicated to meeting the unique challenges of the emergency medical services market,” said Pat Leonard, senior vice president and general manager for McKesson’s RMS group. “South Miami Criticare is committed to delivering innovative emergency care to its expanding market, and we look forward to working with them to meet their strategic business objectives.”

McKesson’s RMS group is the nation’s leading provider of medical billing, coding and accounts receivable management services for physicians, with more than 30 years’ experience serving more than 1,000 customers. The group includes 4,000 employees dedicated to helping physicians grow revenues, control costs and reduce regulatory risk. Revenue management solutions are part of McKesson’s comprehensive portfolio of physician solutions designed to reduce time spent on administrative tasks and streamline practice operations. McKesson’s physician offerings also include clinical and EHR solutions, connectivity solutions for health information exchange and medical-surgical equipment and supplies. For more information on McKesson Revenue Management Solutions for emergency medicine practices, visit

About McKesson

McKesson Corporation, currently ranked 14th on the FORTUNE 500, is a healthcare services and information technology company dedicated to helping its customers deliver high-quality healthcare by reducing costs, streamlining processes, and improving the quality and safety of patient care. Over the course of its 177-year history, McKesson has grown by providing pharmaceutical and medical-surgical supply management across the spectrum of care; healthcare information technology for hospitals, physicians, homecare and payors; hospital and retail pharmacy automation; and services for manufacturers and payors designed to improve outcomes for patients. For more information, visit


Yancey Casey, 404-338-2468
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