Idaho Doctors’ Hospital Receives National Award for Patient Satisfaction for the Second Year in a Row; Press Ganey Associates, Inc. Recognizes Idaho Doctors’ Hospital with Prestigious Summit Award


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Idaho Doctors’ Hospital, eastern Idaho’s premier spine surgical hospital, today announced it has been named a 2012 Summit Award winner by Press Ganey Associates, Inc., for the second year in a row. Press Ganey works with more than 10,000 health care organizations nationwide and recognizes organizations based on achievement in seven categories. The Summit Award for patient satisfaction honors organizations that have demonstrated excellence in patient satisfaction for a minimum of three consecutive years and is among the most coveted awards in the health care industry.

The award was presented today during a ceremony held at Idaho Doctors’ Hospital and was attended by Mayor Mike Virtue of Blackfoot, Jeremy Field, a representative from Senator James Risch’s office, Farhana Hibbert from Senator Crapo’s office and other local dignitaries.

“On behalf of Idaho Doctors’ hospital board of directors, physicians, nurses and staff, we accept this award,” said Dr. Clark Allen, M.D., chief of staff at Idaho Doctors’ Hospital. “An award given based on our patients’ perception of our work is especially welcome recognition. It says that we’ve been able to practice in such a way that our patients feel our compassion and our care and know that we are totally focused on their comfort and their wellness.”

The Summit Award is presented to facilities scoring in the 95 percentile or above at the overall level for three consecutive years. Being the second year to receive the Summit Award, this means that over a 48 month period, all patients scored Idaho Doctors’ Hospital in the top five percent of facilities nationwide.

“Idaho Doctors’ Hospital works to provide an atmosphere of hospitality, coupled with world-class medical care,” said Louis Kraml, CEO of Idaho Doctors’ Hospital. “Physicians take the time to attend to patients’ needs, pain management and comfort with the goal of providing the best outcomes, the best treatments, the best physicians, the best nurses and the most comfort for patients. It is gratifying to receive this honor for the second year in a row.”

Idaho Doctors’ Hospital has ranked in the top performing facilities in the nation for patient satisfaction for more than four years, and is the only organization in Idaho to receive this honor in 2012. For more information on Idaho Doctors’ Hospital, please visit us at .

The Idaho Doctors' Hospital is co-owned by Bingham Memorial Hospital and eastern Idaho's premier spine surgeons. With extensive expertise in the areas of general spine surgery, complex cervical and lumbar spine surgery, instrumented spine surgery, trauma spinal reconstruction, minimally invasive spine surgery, inter-body and artificial disc replacement technology, the doctors at the Idaho Doctors’ Hospital specialize in complex neurosurgery as well as minimally invasive procedures to ease patients’ pain and get them back to their everyday lives.