Humana Cares Announces Jobs Expansion in St. Petersburg

Humana’s fast-growing national care center will add another 300 jobs by year-end

ST. PETERSBURG, Fla.--(BUSINESS WIRE)-- Following a tour by U.S. Sen. Bill Nelson (D-FL) of Humana Inc.’s (NYSE: HUM) Humana Cares division, headquartered in St. Petersburg, Humana today announced the national care center will add 300 employees this fall to handle the expansion of the company’s national chronic care management programs.

Humana Cares, which opened its doors in February 2009 with about 200 associates, will employ about 1,300 employees by year end. About 250 of the new positions will be located at the 75,000-square-foot national care center in St. Petersburg.

Humana, which just last month announced it was adding 200 positions to its fulltime workforce at its national Medicare service operations center in Tampa, is one of Florida’s largest health care employers, with more than 5,000 employees statewide.

Humana Cares President Jean Bisio attributed the expansion to an increase in member participation in the company’s Complex Care Management Program and the addition of new members in its Special Needs Plans, particularly “dual-eligible” members who receive both Medicare and Medicaid. These members often have higher-than-average medical needs.

“We are excited to bring our holistic approach to managing care to more Special Needs and dual-eligible members who live with chronic illness,” said Bisio. “We’re confident they too will enjoy the same positive results as Humana members currently served by Humana Cares, such as 48 percent fewer hospital readmissions and medical claims costs that are 32 percent lower than other Humana members have experienced.”

Nelson, Florida’s senior senator, was on hand today at Humana Cares for the jobs announcement, and following a tour of the national care center in St. Petersburg, he also saw a live demonstration of Humana Cares’ national telehealth pilot.

Through the interactive Intel Health Guide, Humana Cares nurses use two-way video to remotely monitor the weight, blood pressure and other key vital signs of some 2,000 Humana members across the country who are living with congestive heart failure.

Hiring will begin immediately at Humana Cares for registered nurses, social workers and community health educators to serve the additional members suffering from chronic medical conditions, such as diabetes, congestive heart failure and coronary artery disease. After an initial training period, some positions include a work-at-home option.

For more information about the new positions at Humana Cares or to apply online, please visit

Humana Cares is also hosting an on-site job fair at its Humana Cares Center, 800 Carillon Parkway, Suite 240, St. Petersburg, every Wednesday through the end of September, from noon to 5 p.m.

Bisio also announced today that Humana Cares plans to hold a job fair in September for military veterans and their families at its national care center in St. Petersburg.

Humana Chairman and CEO Mike McCallister recently announced his support for President Obama’s national veteran-employment campaign in a Washington Navy Yard appearance with the President, and set a goal that Humana would hire 1,000 veterans and/or their spouses over the next three years.

About Humana Cares

Humana Cares, headquartered at a 75,000-square-foot national care center in St. Petersburg, helps seniors and others living with complex and chronic health conditions overcome the barriers to better health.

More than 125,000 Humana members across all 50 states are already benefiting from the individualized help Humana Cares’ nurses, social workers and community health educators provide in person and by phone. The program’s goal is improve quality of life and cut health care costs by helping each person stay healthier, out of the hospital, and at home.

To date, Humana Cares members have experienced a 48 percent decline in hospital readmissions, a 32 percent annual reduction in medical claims costs and a 22 percent drop in emergency room visits.

Humana Cares opened its doors in February 2009 with about 200 employees, offering a more holistic approach to treating chronic illness. Humana Cares teams interact with the health care system and manage transitions, but also take on broader responsibilities, including training caregivers, assessing home safety and availability of proper nutrition, and ensuring Humana Cares members have transportation to their doctor appointments.

About Humana

Humana Inc., headquartered in Louisville, Kentucky, is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being.

By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of customers and consumers across the nation with whom the company has relationships.

Humana is one of Florida’s leading health care companies with more than 400,000 Medicare members in the state; more than 200,000 commercial health plan members in Florida; and is one of the state’s largest health care employers, with nearly 5,000 associates statewide.

More information regarding Humana is available to investors via the Investor Relations page of the company’s website at, including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases
  • Replays of most recent earnings release conference calls
  • Calendar of events (including upcoming earnings conference call dates and times, as well as planned interaction with research analysts and institutional investors)
  • Corporate Governance information.


Humana Inc.
Corporate Communications:
Mitch Lubitz, 813-732-0386
[email protected]

KEYWORDS:   United States  North America  Florida

INDUSTRY KEYWORDS:   Seniors  Health  Hospitals  Other Health  Professional Services  Insurance  Consumer  Nursing  General Health  Managed Care