Hospitals and medical centers can be very disorienting. These visits fill most guests with anxiety; especially if they have no idea where to go or how to get there. In some cases a staff member or hallway assistant may be available to provide verbal directions, but what if no one is around to help? And what if there is somebody to help but the directions are forgotten along the way? This is the basis on which Here2There interactive Wayfinding was developed. H2T eases the stress of navigating in a new environment by providing printable directions, maps, department names and a frequently asked questions section.
Here2There is available as stand alone software functioning on an interactive touch screen kiosk, or as a web application.
Please visit www.here2theresoftware.com for web demonstrations.
You are Here
Here2There is a touch screen application that resides on a public access point (kiosk/ wall mount) close to your entrance. The visitor can immediately recognize their current location in the building by a graphical representation indicating ‘You are Here'. Through a navigational panel on the right hand side visitors can choose the department they wish to visit. The printable, generated directions consist of a map with a clear line, supporting text using landmarks and a photo of the end-destination (optional). The printed map offers guidance along the way.
Where to go?
Most of the time, a visitor knows exactly which department to search for. Sometimes, they only know the reason for their visit (MRI, CAT scan, etc) and are unaware of what the department's name is or how to get there. For these occasions a FAQ is included. By clicking FAQ questions, the route to the pre determined department will be generated.
Ease of Use
Large fonts and buttons, contrasting colors and a consistent logic with minimal clicking required provide the ease of use necessary to capture 98% of the visitors. Any special arrangements for visually or mobility impaired can be discussed and incorporated on request.
Hospitals are continuously improving capacity and services. This will not stop, even after implementing the interactive Wayfinder Here2There. To offer enough flexibility for future changes, a back office is integrated in Here2There. This allows for adding or moving departments, generating new directions, adjusting the accompanying text directions and uploading new photo's or maps.
Stand-Alone Vs Web Application
Here2There is web based, which makes management of multiple stand-alone kiosks on one or more campuses easy. This also allows for simple integration into other features like a patient registration kiosk. Here2There can also be offered through any web site, allowing potential visitors to generate and print directions in the comfort of their home.
Indoor / Outdoor
Here2There specializes in generating directions, both indoor and outdoor. This unique combination also allows for offering directions to the facility from any address in the United States or Canada, or offering directions back home after visiting the Hospital.
Here2There can integrate bus schedules, special announcements, advertisements, phone lists, and many more useful add-ons.
Here2There was developed by Global Software Applications, the creators of SurferQuest internet kiosk software and Flight Time TV airport status for guest room TV's. Established in 2001, GSA has developed an impressive portfolio of self service guest amenities and has earned the patronage of some of America's most prestigious and high class resorts. With such a sharp reputation for excellent service and cutting edge software development, Global Software Applications sits among the top most competitors in the market. For more information, please
Global Software Applications / Here2There