Four Health and Human Services Providers Select Netsmart's TIER® Electronic Health Record (EHR)

Specialized Solution Will Support Each Organization's Goals to Optimize Clinical Workflows and Streamline Operations

GREAT RIVER, N.Y., Feb. 15, 2012 /PRNewswire/ -- Netsmart, the leading provider of clinical solutions for health and human services organizations nationwide, today announced that Netsmart's TIER® (Totally Integrated Electronic Record) electronic health record (EHR) solution was selected by four health and human services providers. Interface Children & Family Services of Camarillo, Calif., Hope by the Sea of Laguna Niguel, Calif., Quapaw House, Inc. of Hot Springs, Ark., and St. Louis Regional Psychiatric Stabilization Center of St. Louis, Mo., all selected Netsmart's Complete ARRA-certified TIER family of clinical and practice management solutions to provide them the highest level of care coordination and operational efficiencies.


TIER is designed to meet the specialized needs of substance use treatment and social services agencies, private inpatient psychiatric hospitals, child and family services agencies and small to mid-size behavioral health provider organizations. TIER is easily adopted by providers and serves as a valuable tool in enhancing their quality of care. It also provides clinicians with tools for reduced paperwork, improved compliance and easier reporting, leading to increased reimbursements, more treatment hours and allowing organizations to improve outcomes and the consumer experience for those served. 

"TIER provides benefits that are ideal for targeted health and human services providers to enhance clinical workflows, make operational processes more efficient and improve revenue cycle management," said Michael Valentine, chief executive officer, Netsmart. "It is because of these benefits that we acquired the TIER solution as an ideal addition to our family of solutions.  These recent wins further validate our belief that adding these solutions and very talented people would accelerate our journey on many fronts."

"Netsmart is a well-established company with a client base that includes some of the nation's premier behavioral health treatment facilities. They were also the only vendor we identified that was able to dedicate the development and training resources to help us meet an extremely aggressive installation timeline," said John Eiler, president, St. Louis Regional Psychiatric Stabilization Center.

St. Louis Regional Psychiatric Stabilization Center is a not-for-profit facility designed to help persons in psychiatric crisis.  The Center provides consumer-focused care through a 24-hour crisis access center, brief treatment unit and licensed and accredited staff that is able to direct the consumer to further medical, social and psychiatric services.

Established in 1973, Interface Children & Family Services has a mission of strengthening children, families and communities to be safe, healthy and thriving. The agency provides mental health, family violence intervention, youth and family strengthening, 2-1-1 information and referral and training/technical assistance to more than 26,000 individuals annually.

Hope by the Sea is a residential treatment center that provides individual treatment plans for drug and alcohol addiction rehabilitation. The program focuses on dual-diagnosis and offers group, individual, residential, out-patient and long-term care.

Quapaw House, Inc., provides comprehensive substance abuse treatment through short- and long-term residential, outpatient services and day programs that enable clients to find a new way of life and return to society as productive individuals.  

About Netsmart Technologies
Netsmart Technologies helps health and human services organizations transform care through the collaborative, coordinated management and exchange of clinical data across the care spectrum and through effective practice management that improves revenue cycle management. More than 20,000 client organizations, including 350,000 care providers and more than 40 state systems, use Netsmart solutions to help improve the quality of life for tens of millions of people each year. Netsmart clients include mental health and substance use treatment agencies, psychiatric hospitals, private and group mental health practices, public health departments, social services and child and family health agencies, vital records offices, and managed care organizations. Netsmart's products are full-featured information systems that operate on a variety of operating systems, hardware platforms, and mobile devices, and offer unlimited scalability.

Building upon Netsmart's Complete ARRA-Certified EHRs, Netsmart clients can also create a complete connected care environment encompassing e-prescribing and order entry, sharing clinical information and lab results, and using Web portals to provide secure and private consumer access to care information.

In addition to providing technology solutions, Netsmart strives to raise awareness about the number of people affected by mental illness and addiction disorders, aid recovery, support prevention and enhance quality of life. The company launched to unite those that are cause-connected and passionate about taking action every day to reach the goals of recovery and healthier lives.

For information about Netsmart's full range of solutions for health and human services organizations, visit or call 1-800-472-5509. Also follow us on Twitter, like us on Facebook and visit us on YouTube.

Netsmart's TIER® v7.0, is 2011/2012 compliant (CC-1112-29620-1) and has been certified as a Complete EHR by the Certification Commission for Health Information Technology (CCHIT®), an ONC-ATCB, in accordance with the applicable Eligible Provider certification criteria adopted by the Secretary of Health and Human Services.

TIER is a registered trademark.

SOURCE Netsmart Technologies