Deyta and NHPCO Partner to Strengthen Quality Improvement and Research Value of Hospice Quality Benchmarking Tool

LOUISVILLE, Ky., July 6, 2011 /PRNewswire/ -- The National Hospice and Palliative Care Organization (NHPCO) has reaffirmed its eight-year collaboration with Deyta, LLC to collect, analyze and report results of the Family Evaluation of Hospice Care (FEHC) survey. Together, they will continue to grow and strengthen the United States' largest hospice quality benchmark database, in which approximately one-third of the nation's hospices participate.

In December 2010, in collaboration with FEHC developer Joan Teno, MD, MS of Brown University, NHPCO's research team released the first major revision of the FEHC survey tool since it was originally introduced to the hospice industry in 2003.  The team has also designed new reports to better support hospices' quality improvement efforts.  NHPCO is committed to providing meaningful and useful reports for the Family Evaluation of Hospice Care survey that can be readily understood and incorporated into hospices' Quality Assessment/Performance Improvement (QAPI) programs.

"Our goal is to improve the usability of the report to better meet hospices' performance improvement needs," said Carol Spence, PhD, Director of Research and Quality at NHPCO.  "The FEHC is a valuable tool that NHPCO encourages all hospice providers to use as part of their quality efforts that will help ensure that they have the best possible information to guide improvement in quality care for their patients and families."

"We are pleased that Deyta's experience with quality database and report design contributes to NHPCO's important hospice research and education goals," said Martha Tecca, Chief Strategy Officer at Deyta. "Together, we are helping hospices improve already-outstanding patient and family care.  The collaboration is valuable for NHPCO members, Deyta clients, and all those receiving hospice care and services."

The Family Evaluation of Hospice Care (FEHC) survey is a post-death survey designed to yield actionable information reflecting the quality of hospice care delivery from the perspective of family caregivers.

About Deyta, LLC

Deyta partners with thousands of hospice, home health, human services and other organizations, to measurably improve the quality of patient care and services, the experience of customers and employees, and the effectiveness of their operations. With 20 years of experience, Deyta offers proven solutions with powerful reporting, educational programming, and extraordinary customer service.  Deyta clients and collaborators are providers, industry associations, regulatory agencies, vendors, and consultants who are committed to improving healthcare.

About the National Hospice and Palliative Care Organization

The National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end of life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their loved ones.