Dell Services Collaborating with VMware and Other Partners to Deliver a Mobile Clinical Computing Solution to MEDITECH Users

PLANO, Texas, Apr 11, 2011 -- Dell Services has launched a Mobile Clinical Computing (MCC) solution for hospitals and health care organizations that use the MEDITECH Health Care Information System, enabling a simplification and automation of IT operations. The solution leverages VMware(R) View and Forward Advantage im-one API management with Imprivata(R) OneSign(R) Single Sign-On (SSO) technology to help deliver secure virtual desktop solutions for healthcare enterprises.

Mobile Clinical Computing (MCC) for MEDITECH is based on a Virtual Desktop Infrastructure (VDI) that is designed for fast, flexible deployment of virtual desktops in hospitals and their extended communities. The design includes VMware vSphere(TM) and VMware View(TM) as well as servers, optimized storage, networking, and security in a reference architecture that can be tailored to meet customer needs.

Dell works collaboratively with customers to develop a custom design and deployment plan that works best for them. Customers have the option of integrating the model into their existing data center technology or operating in the Dell Services cloud technology model. Key elements of the solution include VMware View's management of roaming sessions along with convenient access through Imprivata's OneSign application and Forward Advantage's API integration with the MEDITECH HCIS for utilizing advanced authentication devices for e-signature actions.

An additional benefit of the MCC for MEDITECH solution is that the virtual desktop is designed to eliminate the need for local storage, helping to dramatically reduce the risk of a security breach and the resulting consequences for the organization. This feature can be important given the recent strengthening of HIPAA rules by the HITECH Act.


"Managing clinical and administrative desktops is one of our biggest issues. By implementing MCC for MEDITECH, we hoped to reduce our help desk calls for our PC clients as well as provide remote access for the physician offices. By deploying virtual desktops and implementing a solution that simplifies and automates IT operations, we have resolved many of these challenges." -- Patrick von Wiegen, Information Systems, Yukon Hospital Corporation

"One of the top pain points for virtually every healthcare CIO involves managing clinical and administrative desktops. PC client issues strain otherwise carefully-deployed healthcare enterprise applications and can hinder adoption of advanced clinical software. Deploying secure virtual desktops can resolve many of these challenges by utilizing VMware View(TM) to create a desktop and application design that simplifies and automates IT operations, while also reducing the risk of security breaches that plague local storage." -- Peter Stone, vice president and general manager of the MEDITECH Solutions Group within Dell Services

"Through our partnership with Dell Services, we are helping healthcare organizations achieve a 'meaningful use' level for their electronic medical records deployments that encourages technology adoption and facilitates workflows attractive to clinicians. Working together to fully integrate and optimize an always-on, point-of-care desktop environment for MEDITECH, VMware and Dell can significantly improve caregiver workflows and help organizations facilitate better patient care." -- Christopher Young, vice president and general manager, End User Computing, VMware

"Secure virtual desktops are particularly advantageous in healthcare, where users are heavily-reliant on roaming sessions, fast workflows, and shared workstations. With MCC for MEDITECH we are changing the way doctors and nurses access data by providing "one touch" secure roaming for fast access to patient information at their fingertips -- from any workstation or thin client." -- Barry Chaiken, MD, CMO, Imprivata

About Dell

Dell Inc. /quotes/comstock/15*!dell/quotes/nls/dell (DELL 15.23, -0.20, -1.27%) listens to customers and delivers worldwide innovative technology and business solutions they trust and value. Dell Services develops and delivers a comprehensive suite of IT and application services, business process solutions and consulting services designed to help customers succeed.


MEDITECH has been the leader in the Health Care Information Systems (HCIS) industry since 1969. MEDITECH's applications unify clinical, administrative, and financial information across a health care organization, including acute care, long-term care, home health care, and physician practices. Today, more than 2,300 institutions worldwide use MEDITECH's information systems. For additional information on MEDITECH products and services, visit .

About Forward Advantage

Since 1992, Forward Advantage has focused on providing hospitals with products and services that improve workflow and enhance their relationships with their physicians. In 2005, Forward Advantage and MEDITECH created the im-one initiative. im-one was created to provide leading identity and access management technologies and professional services to assist hospitals in every step of the implementation and deployment process. To provide enhanced integration between MEDITECH and the identity and access management technologies, Forward Advantage developed APIs to streamline user authentication and provide a managed exit from their MEDITECH HCIS. Forward Advantage serves over 1,000 customers throughout North America.

About Imprivata

With more than 1 million health care users, Imprivata is the #1 independent provider of single sign-on and access management solutions for health care, government, finance and other regulated industries. By strengthening user authentication, streamlining application access and simplifying compliance reporting across multiple computing environments, customers realize improved workflows, increased security and compliance with government regulations. Imprivata has received numerous product awards and top review ratings from leading industry publications and analysts, including a Strong Positive rating in Gartner's 2010 ESSO Marketscope, the #1 ranking in the KLAS SSO Performance report and the #1 rating in 2010 Best in KLAS and Category Leaders report. Headquartered in Lexington, Mass., Imprivata partners with over 200 resellers, and serves the access security needs of more than 1,100 customers around the world.

Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

VMware, VMware View and VMware vSphere are registered trademarks and/or trademarks of VMware, Inc. in the United States and/or other jurisdictions. The use of the word "partner" or "partnership" does not imply a legal partnership relationship between VMware and any other company.

SOURCE: Dell Inc.