Florida Hospital Using Advanced LiveProcess Code-Calling Techniques to Improve Care, Beat National Average in “Door to Balloon” Time
VERONA, N.J.--(BUSINESS WIRE)-- Munroe Regional Hospital System in Ocala, Florida, is proving that well-utilized technology can directly impact patient care in a positive way. The hospital has used software from LiveProcess, a web-based emergency management solution provider, to reduce reaction times in code blue situations, as well as to improve throughput from the emergency department to the floors.
Its innovative adoption of LiveProcess software to produce measurable results earned Munroe Regional the opportunity to be featured in one of the New Jersey-based SaaS provider’s case studies. The hospital joins ranks of healthcare facilities across the country that have used the software to solve a specific problem or help in a large-scale incident, such as in hurricanes, the H1N1 pandemic, and even the NBA All-Star Game.
The net result of effectively applying technology has had an important, life-saving result. Nationally, door-to-balloon times for STEMI patients average 62 minutes. The Munroe Regional average is now 48 minutes and the hospital has dozens of cases that are under 30 minutes.
As outlined in the case study, Munroe Regional uses the streamlined code calling feature that could be easily conducted from LiveProcess in several ways:
- To set up healthcare-specific communication rules, and notify personnel when patients are ready to be discharged or rooms are ready for cleaning, leading to increased throughput in the facility, directly impacting the flow from the ER up to the floors.
- To call code blue notifications for its intensive care units and STEMI codes for patients with myocardial infarctions, allowing fast and discreet response, and not disturbing family members in ICU waiting rooms.
- For STEMI, a system to treat all heart attack victims in a designated period of time, one that could require surgeons to be called to the hospital in a moment’s notice.
These changes have resulted in increased throughput, higher patient satisfaction and more efficiency, according to Jimmie Enderle, EMS/Liaison/Emergency Preparedness Coordinator of Munroe Regional. “Before we implemented the LiveProcess codes console, our PBX operators would solely initiate all codes via overhead paging and pagers,” said Enderle. “Now, everyone is on the same page, so to speak.”
Munroe Regional Medical Center has a national reputation for excellent cardiac care. HealthGrades has ranked it in the top 10 percent in the nation for overall cardiac services five years in a row, and it is the only community hospital in the nation to be named one of the 100 Top Hospitals for cardiovascular care 10 times by Thomson Reuters. The facility has recently been awarded prestigious chest pain center accreditation with PCI from the Society of Chest Pain Centers.
The case study on Munroe Regional Medical Center’s successful use of the LiveProcess code calling features can be found at http://liveprocess.com/Our-Customers/munroe-regional-medical-center-case-study.
CONTACT:
LiveProcess
Rachel Hedstrom, 972-365-7741
[email protected]
or
Munroe Regional
Ryan Gerds, 352-402-5206
[email protected]
KEYWORDS: United States North America Florida New Jersey
INDUSTRY KEYWORDS: Technology Software Health Cardiology Hospitals
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