CNA HealthPro Releases Publications That Address Risk Management & Patient Safety for Healthcare Providers

CHICAGO--(BUSINESS WIRE)-- CNA HealthPro understands the importance of patient safety and risk management in the evolving world of healthcare. As one of the nation’s leading providers of professional liability insurance for healthcare providers and organizations, CNA HealthPro researches and analyzes healthcare liability trends.

In addition, CNA HealthPro creates resources to help its clients manage a variety of healthcare risks including numerous client bulletins and risk management resources that focus on emerging issues and trends in the healthcare industry. These resources, along with the ones listed below, can be accessed at www.cna.com/riskcontrol under “Client Materials,” click “Healthcare.”

Vantage Point®, “E-discovery: Crafting an Effective Response to Electronic Record Requests” focuses on key risk control areas of identifying discoverable e-data, updating electronic information-handling procedures, and enhancing compliance with discovery requests while protecting patient privacy and organizational interests.

inBrief®entitled "Analyzing Errors: Improve Quality, Reduce Risk by Identifying Underlying Causes" provides an overview of two common methods used to examine errors within patient care processes -- root cause analysis and failure mode and effect analysis.

AlertBulletin®, "Electronic Media: Sound Policies Maximize Benefits, Minimize Improper Use," is designed to help healthcare administrators and risk managers understand the exposures associated with e-mail, blogs, social networking sites, instant messaging and texting, and provides guidance on how to create policies which help recognize the benefits and minimize the potential for misuse.

Serving businesses and professionals since 1897, CNA is the country’s seventh largest commercial insurer and the 13th largest property and casualty company. CNA's insurance products include standard commercial lines, specialty lines, surety, marine, and other property and casualty coverages. CNA's services include risk management, information services, underwriting, risk control and claims administration. For more information, please visit CNA at www.cna.com. CNA is a registered trademark of CNA Financial Corporation.



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Katrina Parker, CNA, 312-822-5167

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