City of Philadelphia Selects eClinicalWorks for Electronic Health Records

Department of Public Health to Use Electronic Health Records Solution for Improved Continuity of Care among Approximately 230 Providers

WESTBOROUGH, Mass.--(BUSINESS WIRE)-- eClinicalWorks®, a market leader in ambulatory clinical systems, today announced that the City of Philadelphia has selected the company to help improve the continuity of care for the City’s Department of Public Health. Using eClinicalWorks will provide the approximately 230 providers across 20 primary care and correctional clinics with a preventative-care oriented electronic health record (EHR) solution to improve the quality of care through reporting capabilities and the ability to share data between facilities.

“As a provider of health care services, we must meet ARRA/HITECH federal requirements; the eClinicalWorks suite allows us to meet these requirements in a timely way,” said Donald Schwarz, MD, Deputy Mayor and Commissioner for Public Health in the City of Philadelphia. “By deploying eClinicalWorks, we will establish an innovative electronic health record that will support the integration of health services provided by the Philadelphia Department of Public Health and the Philadelphia Prison System. The single, unified health record will enhance providers’ ability to access and share complete and accurate information, improve the coordination of care for patients, families and other providers.”

Gordon Zeis, Philadelphia’s EHR program director said, “We conducted a long and thorough search for a partner to aid us in providing the platform to reach our program goals in the areas of clinical services delivery, data and knowledge management, data based public health policy formulation, etc. eClinicalWorks was chosen due to its commitment to municipal partnership, data and knowledge integration, experience with ambulatory health and correctional facilities as well as their entrepreneurial spirit.”

Philadelphia’s Department of Public Health and the Philadelphia Prison System will utilize eClinicalWorks comprehensive electronic health records (EHR) solution for its clinics, combining electronic medical records, practice management, patient portal, interoperability, mobile and messaging capabilities— all unified and linked via a single database. Improving communication with access to real-time information, eClinicalWorks Electronic Health eXchange (eEHX) will serve as a hub providing physicians with improved access to patients’ health information and allowing them to exchange data more effectively, with each other and eventually connecting to health department registries, including those for smoking and vaccines.

“The City of Philadelphia is embarking on a groundbreaking initiative that will lay the foundation for future projects,” said Girish Kumar Navani, CEO and co-founder of eClinicalWorks. “eClinicalWorks has extensive experience with public health departments, making this a great fit. Our prevention-oriented EHR has already demonstrated improved quality of care and we are pleased to have been selected by the City of Philadelphia.”

As part of eClinicalWorks’ comprehensive EHR solution, Philadelphia Department of Public Health and Philadelphia Prison System providers will have access to the following:

  • eClinicalWorks EMR/PM enables clinicians to manage patient flow, immediately access patient records in-house or remotely, electronically communicate with the referring physicians and securely send consult notes and clinical data;
  • eClinicalWorks Patient Portal allows patients and doctors to communicate securely via the Internet;
  • eBO® performs clinical and financial analytics;
  • eClinicalMessenger® acts as a messaging service that utilizes Voice-over-Internet Protocol (VoIP) to enable physician practices to send messages, in batches or singularly, to patients for aspects of care. This includes appointment reminders, lab results, diagnostic imaging and statements;
  • eClinicalWorks P2P™ provides practice-to-practice, provider-to-provider communications in a peer-to-peer environment; and
  • eEHX® serves as a hub to provide physicians with improved access to patients’ health information and allow them to exchange data more effectively with each other.

About eClinicalWorks

eClinicalWorks® is a privately held leader in the ambulatory clinical systems market. The company's unified electronic medical record (EMR) and practice management (PM) solutions are proven for every market segment: large practice groups, including Massachusetts eHealth Collaborative (MAeHC) and the New York City Department of Health and Mental Hygiene, as well as medium, small and solo practices regardless of specialty. The company enjoys high profitability with a five-year compounded growth rate of more than 100 percent year-to-year. With an established customer base of more than 50,000 providers and 225,000 healthcare professionals across all 50 states, eClinicalWorks has been awarded multiple top industry honors including being named to the Inc. 5000 in 2009, 2008 and 2007. Based in Westborough, Mass., eClinicalWorks has additional offices in New York City, Pleasanton, Calif. and Alpharetta, Ga. More information on eClinicalWorks can be found at or by calling 866-888-6929.

eClinicalWorks is a registered trademark of eClinicalWorks, LLC. All other trademarks or service marks contained herein are the property of their respective owners.


Heather Caouette, 508-836-2700
[email protected]

KEYWORDS:   United States  North America  Pennsylvania

INDUSTRY KEYWORDS:   Technology  Data Management  Software  Practice Management  Health  Hospitals  Other Health  Managed Care