CEP America Names Advocate Sherman Hospital 2014 Practice of the Year
CEP America named Advocate Sherman Hospital in Elgin, Ill. as 2014 Practice of the Year at its annual Partnership Meeting in San Diego. Chief Operations Officer, Theo Koury, MD, and Chief Medical Officer, Prentice Tom, MD, announced the award in front of an audience ofover 1,000 providers, nurses, and hospital administrators at the annual awards dinner, where four other locations also received recognition as Distinguished Practices.
“We are thrilled to be recognized with such a distinguished honor,” said Matthew Stilson, MD, CEP America Regional Director – Illinois and emergency medicine physician at Sherman Hospital. “Our emergency department team focuses on process improvements so that Sherman Hospital can provide excellent quality care for our patients.”
Advocate Sherman’s annual emergency department (ED) volume has grown by 20 percent in the past three years to over 63,000 patient visits a year, but the staff has continued to make sustained operational improvements. Over that same period, Advocate Sherman’s median time to provider (TTP) has fallen to 20 minutes while turnaround time to discharge (TAT-D) from the ED dropped to 123 minutes. These operational improvements have also impacted Advocate Sherman’s patient satisfaction scores, which jumped from the 17 to 82 percentile.
In addition to managing Advocate Sherman’s ED, CEP America providers also staff its Immediate Care Centers in Algonquin, Elgin, and South Elgin.
Koury and Tom also recognized four practice locations as Distinguished Practices, including Memorial Hospital in Los Banos, Calif.; Mercy San Juan Medical Center in Carmichael, Calif.; San Leandro Hospital in San Leandro, Calif.; and Regional Medical Center of San Jose.
Since its founding in 1975, has expanded to offer a wide range of clinical, staffing and administrative expertise designed to increase clinical quality and service excellence across the Acute Care Continuum. For nearly 40 years, CEP America has grown to include over 2,500 providers treating 5 million patients a year at over 100 facilities specializing in urgent, emergency, inpatient, and post-acute care across the country.
Named the fifth most beautiful hospital in the U.S. by Soliant Health and built in 2009, the 255-bed Advocate Sherman Hospital features all private patient rooms, a 15-acre geothermal lake to heat and cool the facility, an advanced Emergency Department with a level II trauma center, a spacious Family Birthing Center and Special Care Nursery, a Heart & Vascular Center, a Cancer Care Center and a bright, open design to contribute to the healing process. Advocate Sherman is a certified Primary Stroke Center, Breast Center and Chest Pain Center, and also received a 2011 Silver Award from Illinois Performance Excellence (ILPEX). In 2012, it achieved Magnet® nursing status – the highest national standard for nursing excellence. Advocate Sherman provides services across the whole continuum of care, including three immediate care/outpatient centers, an imaging center and a skilled nursing and rehabilitation facility. Advocate Sherman employs more than 2,200 individuals, has more than 600 dedicated physicians on its medical staff and is part of the Advocate Health Care network. For more information, visit or call 1-800-3-Advocate.