Capital BlueCross Selects NaviNet for Secure, Real-Time Electronic Provider Communications

Capital BlueCross Chooses NaviNet, the Nation’s Largest Multi-Payer Portal, to Streamline Physician Practice Processes and Boost Provider Satisfaction

BOSTON--(BUSINESS WIRE)-- NaviNet, America’s largest real-time healthcare communications network, today announced that Harrisburg, Pa.-based Capital BlueCross has selected NaviNet as its provider communications portal, adding another Blue plan to NaviNet’s network. Capital BlueCross will offer NaviNet Insurer Connect, the nation’s largest multi-payer portal, at no cost to 11,000 physicians and other healthcare professionals that treat more than 800,000 Capital BlueCross members. NaviNet enables healthcare providers to access patient-related information from multiple health plans in real-time via one secure website, which reduces costs associated with manual processes and phone calls, improves efficiencies and enhances health plans’ relationships with members and providers, increasing patient satisfaction.

Thousands of healthcare professionals in central Pennsylvania and the Lehigh Valley area already use NaviNet’s multi-payer portal to communicate with multiple health plans. Capital BlueCross expects to see rapid adoption and heavy utilization of its NaviNet solution, given this deep market penetration.

“To ensure our members receive the best possible care, Capital BlueCross has remained committed to improving day-to-day office processes for our network physicians by making forward-thinking investments in technology,” said Bill Lehr, Capital BlueCross chairman and CEO. “Because of NaviNet’s impressive footprint in Pennsylvania and its deep expertise in how provider offices operate, we can rely on NaviNet to quickly get our providers up and running and using our NaviNet solution on a daily basis. This is one more way we can deliver medical value, by engaging our members and collaborating with providers to optimize high-quality care, cost-effective care and member satisfaction.”

NaviNet Insurer Connect enables physicians, clinicians and healthcare professionals to use one login to interact with multiple health plans from a single secure website, and is easily adaptable into medical offices’ administrative, clinical and financial workflows. Among other services, Capital BlueCross will enable providers to check eligibility and benefits, and complete claim status inquiries through NaviNet. NaviNet’s flexible architecture is a key differentiator that will allow Capital BlueCross to expand its NaviNet solution in the future to support additional services.

“We’re pleased to welcome Capital BlueCross to the NaviNet Network,” said Brad Waugh, president and CEO, NaviNet. “The breadth of the NaviNet user base and their frequency of use are critical to the success of innovative plans like Capital BlueCross in using technology to improve care delivery.”

NaviNet Insurer Connect is available today at no cost to physicians and healthcare professionals nationwide. NaviNet Insurer Connect integrates with NaviNet EMR and NaviNet PM, extending the value of the multi-payer portal by delivering one-stop access to integrated patient information from health plans, providers and other data sources. The Company also offers NaviNet Mobile Connect for mobile clinical alerts and e-prescribing. NaviNet’s solution suite for unified patient information management (UPIM), addresses the full scope and lifecycle of managing patient information, delivering quantifiable results through reduced costs, enhanced efficiencies and improved quality of care. Physicians and healthcare professionals interested in joining the NaviNet Network can visit:

About Capital BlueCross

Capital BlueCross is the leading health insurer in its region, providing health insurance coverage to residents in central Pennsylvania and the Lehigh Valley. Capital BlueCross is committed to making health insurance simple for its customers and members through all the stages of life by offering nationally acclaimed customer service and a full range of innovative benefit programs for groups and individuals at competitive prices. By establishing a culture of caring, Capital BlueCross constantly strives to do more in order to deliver more for the men, women and children who depend on the company for their health insurance needs. Capital BlueCross has been providing medical value to the people and communities of central Pennsylvania and the Lehigh Valley for more than 70 years and employs over 1,800 people in the region. Headquartered in Harrisburg, Pa., Capital BlueCross is an independent licensee of the Blue Cross and Blue Shield Association. More information about Capital BlueCross and its subsidiaries can be found by going to

About NaviNet

NaviNet, America’s largest real-time healthcare communications network, securely links leading health plans, industry partners and the government to hundreds of thousands of physicians, clinicians and other healthcare professionals. More than 70 percent of the nation’s physicians are enrolled in the NaviNet Network, which touches 121 million covered lives. NaviNet’s solutions and services for unified patient information management (UPIM) address the full lifecycle of healthcare data management by providing single-source access to patient-centric administrative, financial and clinical information to reduce costs, increase efficiencies and improve quality of care. The NaviNet solution suite includes NaviNet Insurer Connect, NaviNet PM, NaviNet EMR, NaviNet Mobile Connect and NaviNet Medicare Connect. For more information, or to sign up for NaviNet, please visit or call 617-715-6000 or 800-805-7569. Connect with us on our blog, Twitter, Facebook and LinkedIn.



Capital BlueCross
Joe Butera, 717-541-6139
[email protected]
NaviNet, Inc.
Laura McCaughey, 617-715-6431
[email protected]
Schwartz Communications
Mercedes Carrasco, 781-684-0770
[email protected]

KEYWORDS:   United States  North America  Massachusetts

INDUSTRY KEYWORDS:   Technology  Data Management  Practice Management  Health  Hospitals  Other Health  General Health  Managed Care