Aternity® Announces Ubiquitous, Out-of-the-Box Application Coverage for Allscripts’ Customers

Aternity’s Real-Time, Advanced Analytics Delivers Comprehensive Visibility into Real End User Experience Driving HITECH Incentive Requirements Compliance

BOSTON--(BUSINESS WIRE)-- Aternity Inc., the industry’s technology leader in end-user experience management solutions for Global 1000 enterprises, announced today that in partnership with Allscripts, the leading provider of clinical software, information and connectivity solutions for physicians, the Aternity Frontline Performance Intelligence (FPI) Platform offers complete, out-of-the-box support for Allscripts Enterprise EHR™ (AEEHR).

Available immediately, Aternity offers a Frontline Performance Intelligence (FPI) Solution Pack for AEEHR, spanning versions 10.X, 11.1.7 and 11.2.X. The Aternity Solution Pack contains pre-configured application, desktop and user performance monitors for AEEHR, helping healthcare organizations reduce the deployment effort needed to monitor the end user performance of their Allscripts’ users, while accelerating their path to ROI.

Using Aternity, physicians’ practices can benefit from improving ‘meaningful use’ of Electronic Health Record (EHR) applications, like AEEHR, to ensure that these systems are adapting to their unique workflow and are best optimized to support widespread utilization. Meaningful use is the criteria by which the federal government will determine whether a physician is appropriately using an EHR and thus qualifies for incentive payments of $44,000 per physician under the American Recovery and Reinvestment Act (ARRA).

The Aternity FPI Solution Pack for Allscripts provides the following unique value for Allscripts’ customers, including:

  • Understanding of how new technology rollouts impact end user productivity (e.g. upgrading from Allscripts’ version 10.X to version 11.2.X to comply with HITECH incentive requirements)
  • Deep insight into application compliance and Service Level Agreements (SLAs) as experienced by real end users
  • Immediate awareness and rapid response to end user problems (before they call the help desk) through comprehensive visibility and proactive problem detection
  • Dramatic reduction in business disruptions and MTTR as a result of real-time, advanced analytics
  • The ability to ensure ROI on planned infrastructure investments due to production evidence that proves proposed changes substantially impact performance (or not)
  • Increased application adoption, user productivity, and business process optimization based on the precise insights into how users actually use AEEHR

“We are excited to offer this Solution Pack to Allscripts’ customers,” said Trevor Matz, President and CEO of Aternity. “Through this rapid adoption model, Allscripts’ customers can further optimize their EHR applications, improve end user adoption and achieve meaningful use.

About Aternity

Aternity redefines real end user experience management by delivering the industry’s first Frontline Performance Intelligence (FPI) Platform, effectively transforming every desktop – physical or virtual – into a self-monitoring platform that is user experience aware. By arming organizations with user-centric, proactive IT management capabilities, the Aternity FPI Platform dramatically reduces business disruption and increases user productivity. With Aternity’s 360 degree view of end user experience, advanced analytics for preemptive problem detection and cause analysis, and right-time decision support capabilities, Global 1000 enterprises finally have the empirical evidence on how application performance and usage impacts business results, providing them with a path for constant improvement.

Aternity was recently named a Gartner Cool Vendor in IT Operations, a Top 10 Most Promising Start-up by Ernst & Young and Globes, and a Top 50 Startup by InformationWeek. In addition, the company has received prestigious industry recognition from the American Business Awards, the International Business Awards, The Marker, and NetworkWorld Magazine. To further evaluate how Aternity can bring winning performance to your frontline and to find out if you qualify for a free proof-of-concept, visit

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Donna Parent, 508-475-0414
[email protected]

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