American Hospital Association Extends Contract with Kairos Consulting Worldwide to Help Improve Patient Outcomes, Reduce Readmissions

Leading contractor to federal government builds on its healthcare experience to support U.S. Dept. Of Health and Human Services initiative

American Hospital Association Extends Contract with Kairos Consulting Worldwide to Help Improve Patient Outcomes, Reduce Readmissions

<0> Aileron CommunicationsSheridan Chaney, 312.629.9400 </0>

Kairos Consulting Worldwide today announced it received an extended contract to manage education logistics for the American Hospital Association/Health Research Educational Trust through the end of the year as part of the organization’s engagement with the United States Department of Health and Human Services to improve patient outcomes.

The initiative is intended to change behaviors and processes within hospitals to alleviate negative patient experiences, with a target of reducing inpatient harms by 40 percent and preventable readmissions by 20 percent.

“We are managing logistics and stakeholders to create environments that allow participants from 1,600 hospitals to fully engage in the sessions and the learning process,” said Lynn Sutton, Kairos Worldwide managing principal. “With conference calls, webinars, and meetings running smoothly, participants can maximize their experience and improve healthcare for thousands of patients each year. We are extremely pleased to continue this important work with AHA.”

Kairos is working with state health agencies and the American Hospital Association/HRET to organize and execute activities and events in targeted areas aligned with the HHS goals. These activities primarily focus on 10 areas identified by HHS where inpatient harms are known to occur and that lead to avoidable readmissions.

The AHA/HRET project is Kairos’ latest engagement in the health care sector. Recently, the Chicago-based consultancy implemented a Lean Six Sigma program that improved data accuracy across 129 countries and 30 platforms for an international healthcare organization. Kairos previously completed a successful process analysis of pediatric oncology departments at a leading healthcare system to improve employee retention and increase patient access.

Kairos Consulting Worldwide, an SBA 8(a) certified company based in Chicago, serves private and public sector clients with global, national, regional and local operations. Kairos was founded in 2004 by veteran engineers with extensive corporate backgrounds. The company is certified as both a Woman-owned and Minority-owned Business Enterprise.

Kairos applies engineering principals to improve critical business processes, creating time and cost efficiencies that also reduce errors and increase quality. Kairos produced significant results for clients including the U.S. Department of Defense, the U.S. Department of Energy, Abbot, Ameren, University of Illinois, University of Chicago Hospitals and the National Nuclear Security Administration.

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Founded in 1944, the Health Research & Educational Trust (HRET) is the not-for-profit research and education affiliate of the American Hospital Association (AHA). HRET’s mission is to transform health care through research and education. It focuses on identifying and exploring key issues affecting the health care delivery system. HRET’s applied research focuses on improving quality, eliminating disparities, improving care coordination, improving leadership and governance, conducting data analysis and supporting the spread of improvement. Through AHA’s Hospitals in Pursuit of Excellence (HPOE) strategy, HRET has helped hospital leaders to accelerate performance improvement by disseminating best practices, producing actionable reports and toolkits, conducting leadership development programs and implementing national improvement projects. For more information, visit .

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