ALSO NOTED: The long road to EMR implementation; Complaints of slow payments in Connecting for Health program; and much more...

> has a story about the long, hard but apparently ultimately worthwhile road to EMR adoption. Article

> The shift towards customer empowerment in healthcare is leading to new opportunities for software companies that make customer relationship management, according to one hopeful vendor. Article

> Much more on the technical snafus in Medicare Part D and how some PDPs are working on resolving them. Article

> Reports that officials have been slow in releasing payments to vendors in the UK's massive Connecting for Health program are causing a bit of a stir. Article

And Finally... Senate investigators issued a critical report on the failure to protect hospitals and nursing homes during Hurricane Katrina. Article