Healthcare organizations named to Fortune's 20 Best Workplaces in Health Care share a sense of camaraderie and pride in their work, and offer lessons to other hospitals and systems that strive to create a positive work environment that can attract and retain the best talent.
The 20 workplaces ranged in size from 167 employees to 19,152, according to an article accompanying the list. Among the attributes that made them great places to work, the winning organizations:
- Overcame the natural hierarchy of a healthcare organization to create a friendly, emotionally supportive workplace where coworkers feel as though everyone is equal and they can count on coworkers to support them
- Create a culture in which employees are proud of what they do and proud of where they work
- Publicly recognize and reward employees for exceptional work or just for going the extra mile
- Leverage pride in the workplace to enhance employee engagement in other areas
- Develop a shared-governance management structure in which employees and managers regularly work together to solve problems and improve processes
The organizations are rewarded with voluntary turnover rates far below industry averages, according to Fortune--7 percent to 10 percent in some cases, compared with the industry average of 14.4 percent.
The top 5 best healthcare workplaces were: Texas Health Resources in Arlington, Texas; Encompass Home Health and Hospice in Dallas; Preferred Home Health Care & Nursing Services in Eatontown, New Jersey.; Southern Ohio Medical Center in Portsmouth, Ohio; and Martin's Point Health Care in Portland, Maine.