How hospital mergers can sour patients

Mergers between community hospitals can change cultures so dramatically that patients take note, reported the Scientific American. Author Judy Stone recounts how a merger between two hospitals in Cumberland, Md., dramatically reshaped the culture of the surviving facility, Sacred Heart.

"This merger in Maryland divided the community and left wounds that linger to this day. Many physicians and nurses have left. Dissent--and even creative problem-solving input--is stifled. Those who remain are silenced by threats of termination," Stone wrote. "Instead of a friendly, home-town atmosphere, you take a number when you register, as you do at the meat market. And many patients now seek care elsewhere." Article

Suggested Articles

Blue Cross and Blue Shield of North Carolina and Cambia Health Solutions have jointly decided to end their talks to enter a "strategic affiliation."

Medicare Part D beneficiaries could see their out-of-pocket costs go up next year before they reach catastrophic coverage, a new analysis shows.

California health officials have released their first report on the price hikes drug companies sought to shield.