Hospitals, healthcare systems seek feedback directly from patients

Hospitals and healthcare systems are turning to a new constituency when it comes to improving the care they provide: patients and their families. Health systems such as LifePoint Health have created a patient experience advisory board to receive input from the people they treat, USA Today has reported. The board was created in conjunction with the Duke University Health System. Such feedback, hospital officials say, cannot improve the quality of care, but it can lead to better communications among providers, patients and their families. >> Read the full FierceHealthcare article

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