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Patient Satisfaction
Payers
JD Power: Member satisfaction with MA plans continues to slide
Satisfaction with MA plans has declined for the second straight year as enrollees expect insurers to be more of a partner in their care.
Paige Minemyer
Aug 18, 2026 12:38pm
Industry survey: MA enrollees have lower out-of-pocket costs
Jul 27, 2026 5:00pm
CVS expands call center partnership with Salesforce
May 28, 2026 9:20am
J.D. Power: MA headwinds impacting member satisfaction
Aug 19, 2025 7:00am
Survey highlights unique mental health needs across generations
May 14, 2025 11:44am
Zocdoc launches voice AI tool Zo to streamline phone bookings
May 1, 2025 10:30am
